9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1911-1920 out of 3980
VW
Valued Wix User
02/08/24
Great customer service for first-time…
Great customer service for first-time web builders and everything is easy to use.
VW
Valued Wix User
02/08/24
Easy to use product and great customer…
Easy to use product and great customer service.
VW
Valued Wix User
02/07/24
Making and uploading a website is easy…
Making and uploading a website is easy with Wix. The customer service team is always willing to help if you hit a snag... We have been loyal customers for years. Thanks Wix team :)
VW
Valued Wix User
02/07/24
Diego
Diego! Amazing service solved my problem.
VW
Valued Wix User
02/07/24
customer service is very kind and very…
customer service is very kind and very good at problem solving
MK
Michael Krasowitz
02/07/24
Excellent site and service
Date of experience: February 07, 2024
VW
Valued Wix User
02/07/24
Best Customer Service Around
Easy to use, outstanding customer service, and reliable product. Highly recommend it.
VW
Valued Wix User
02/07/24
I have no experience in web design
I have no experience in web design, the platform is relatively easy to navigate and when i got stuck i contacted the customer service who helped me by providing screen shots and guidance on the items i was not sure of. very happy with the service
H
Hayley
02/07/24
Loyal and Love it!
I've been using Wix for 9 years and have tried to use other web development programs and Wix is by far the most user friendly and design friendly. I've built over 15 sites on Wix and just love it.
CT
Crescent Tax & Services
02/07/24
5 stars for customer service
Love that I can do a lot on my own and that the customer service was great while helping me!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].