9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1901-1910 out of 3980
PS
Peter Sharp
02/08/24
I LOVE WIX REAL CUSTOMER SERVICE REAL PEOPLE
"I must say that the customer service I received was outstanding and the best I have ever experienced. The hours I work are late, and when I need help, even at 9:00 pm, I get to talk to a live person. The person I just talked to deserves a raise. Definitely management material. This is one of the reasons why I love WIX. Real people helping real people's problems. Thank you."
VW
Valued Wix User
02/08/24
5 stars love the Wix Team
Date of experience: February 08, 2024
VW
Valued Wix User
02/08/24
Beyond expectations experince
Thank you so much for Andrew and Jenny. Extremely quick and helpful assistance and overall beyond expectations experince. The video tutorial I received on my website with step by step instrcutions made my day.
VW
Valued Wix User
02/08/24
Very helpful and quick at resolving the…
Very helpful and quick at resolving the issue I had. Even made additional helpful suggestions!
A
anna
02/08/24
this customer service is great
this customer service is great , keep it up wix
CH
Cesar Hernandez
02/08/24
I ran into a problem with my domain…
I ran into a problem with my domain (not Wix) and they were able to identify the issue quickly and guide me on how to solve it. Really helpful staff.
VW
Valued Wix User
02/08/24
Satisfied
I am happy to using wix
D
daliklee
02/08/24
Great support
Date of experience: February 08, 2024
KM
K. Mincey
02/08/24
Great customer service.
Date of experience: February 08, 2024
VW
Valued Wix User
02/08/24
Easy to use and looks great
Date of experience: February 08, 2024
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