9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1921-1930 out of 3980
WS
Wendy Stafford
02/07/24
Person helpful
Person helpful, clear instructions problem solved
VW
Valued Wix User
02/07/24
i was able to get the help i need
Date of experience: February 07, 2024
VW
Valued Wix User
02/07/24
Diego
Diego! Amazing service solved my problem.
WS
Wendy Stafford
02/07/24
Person helpful
Person helpful, clear instructions problem solved
CT
Crescent Tax & Services
02/07/24
5 stars for customer service
Love that I can do a lot on my own and that the customer service was great while helping me!
VW
Valued Wix User
02/07/24
i was able to get the help i need
Date of experience: February 07, 2024
VW
Valued Wix User
02/06/24
thank you...
Date of experience: February 06, 2024
M
MING
02/06/24
Pascal from the team went above…
Pascal from the team went above answering and making sure my questions were met and satisfied... Thanks and keep up the great work which many companies these days are missing...
VW
Valued Wix User
02/06/24
Linda from the CS of WIX
Linda from the CS of WIX is just like a superwoman that has a magic wand to solve problems.
D
DG
02/06/24
Super customer service!
Date of experience: February 06, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].