9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 171-180 out of 3980
L
Liz
06/12/24
Easy to use website builder but most…
Easy to use website builder but most importantly very good customer service
VW
Valued Wix User
06/12/24
Able to resolve issue over chat with…
Able to resolve issue over chat with minimal fuss. Customer Service person was knowledgeable or able to find the answers and went extra steps to make sure it was resolved positively.
A
AK
06/12/24
Rena from customer services was excellent !
Rena from customer services was excellent. She dealt with my issue quickly and professionally.
C
Catherine
06/11/24
Great Customer Service
Clear concise instructions. Great patience with me..a beginner.
SW
Steven Walker
06/11/24
From NZ to Korea :not a problem for wix.
The service was great. I was developing a website for a person in Korea. I however live in NZ. Ensuring that ownership could be transferred. Ensuring the person could use their computer to access the site from Korea and that I could do the same from NZ was critical. This was achieved.
L
Laura
06/11/24
Miranda is the best
Miranda is a great asset to the team. She was attentive and really fast at sorting my enquiries out. Thanks a lot!! Laura
VW
Valued Wix User
06/11/24
Wix has the very best support!
Anytime I have an issue WIX customer care is top-notch and there to help!
L
lifechanceapparel
06/11/24
Great costumer service
Costumer service was great and solved my issue.
NB
Nour Bitar
06/11/24
I never thought I was able to create my…
I never thought I was able to create my own website that EASY & Convenient. WOW what a developers Truly Thank you for creating such a world of creativity.
VW
Valued Wix User
06/11/24
It is a very user friendly platform…
It is a very user friendly platform with some great customisable templates. So it makes building a website intuitive. If you do get stuck the customer service team has been very supportive.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].