9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1801-1810 out of 3980
VW
Valued Wix User - Sid
02/14/24
Love It
Thanks a lot for the lovely customer support and obviously, the features.
SF
Sam from PA
02/14/24
Katherine was very helpful and…
Katherine was very helpful and knowledgeable. Thnks for the support!
C
customer
02/14/24
I'm new to Wix and it's been great!
I'm new to Wix and so far I've found that the creating what I need has been easier than expected. And when I had a question, the customer service agent was knowledgeable, efficient and I got my answer right away-no waiting for 24-48 hours for someone to get back to me!
T
Tharanga
02/14/24
Human touch mostly went out of the way…
Human touch mostly went out of the way to help in a tricky situation
O
Oliver
02/14/24
The customer support was great
The customer support was great, simple and Martha was extremely helpful in sorting my domain issues.
LL
Lizelle Lemmer
02/14/24
love wix!
their customer service is always on point! been using Wix for over 10 years and have over 50 websites running on it. love it!
VW
Valued Wix User
02/14/24
The customer service was great
The customer service was great. Marco is fantastic and speaks like a person, not an IT guy. I am very happy to have Wix to help my small business.
NP
Nigel Pepper
02/14/24
Wix features are second to none
Wix features are second to none - so easy to use and very professional. Their Customer Service is first class too.
VW
Valued Wix User
02/14/24
Great web features and customer service
I have a website with Wix and they are so helpful! There are many options, designs and features on the site. The customer service is really good and there is always someone there to ask. I couldn't recommend Wix enough for a website builder at any stage of your business
S
Sturat
02/14/24
Impressive easy website creation
Great for creating quick, snappy websites. Lots of features supporting all aspects from a single page to a business. Quick chat support.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].