9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
Add to compare
Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Are you using Wix?
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
Filter results
Sort by :
Showing 1811-1820 out of 3980
JM
John Mason
02/14/24
Outstanding
Date of experience: February 14, 2024
LT
Little Tokens Studio - Wareham
02/14/24
Always great service on getting…
Always great service on getting something fixed, how to guides are great and the sites are perfect for my pottery café business.
DD
Darryl D
02/14/24
Wix has been an absolute game changer…
Wix has been an absolute game changer for me as a business. The features, the CMS, the customer service team - overall the whole start-to-finish experience has been nothing but perfect! I work in design and user experience and I give Wix an A*****
VW
Valued Wix User
02/14/24
A+ Customer Service
I am new to using wix and the customer support through chat couldn't have been better. They answered all of my questions and then some.
VW
Valued Wix User
02/14/24
The customer service rep Sarah was…
The customer service rep Sarah was pleasant and quick to get me to the next department easily. Yurjii was very polite and pleasant and was able to resolve my issue quickly.
G
Gina
02/14/24
Great Customer Support
I was trying to figure something out as I set up a shop feature for a client and I couldn't. I reached out to customer support and in less than 2 minutes, I had a rep who was beyond helpful. Within 5 minutes a solution was presented to me. Problem solved!
VW
Valued Wix User
02/14/24
Very helpful and prompt response
Very helpful and prompt response. I got help right when I needed it and that's super important to me and my workflow.
A
ALC
02/14/24
very knowledgeable customer service
The customer service rep via chat was very precise in getting me the information needed to secure my request!
VW
Valued Wix User
02/13/24
Hugo was my customer servive rep and…
Hugo was my customer servive rep and was outstanding! He helped me fix my problem and did it with no oproblem at all and was very friendly!
R-
Raquel - Milagros Craft
02/13/24
Easy to use and the service is amazing
Easy to use and the service is amazing. Not my first time reaching out to get help. Very friendly and helpful.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].