9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1791-1800 out of 3980
VW
Valued Wix User
02/15/24
brilliant customer service and…
brilliant customer service and intuitive website created
IM
Imani Michelle Scott
02/15/24
Love the customer support -- 24/7
Love the customer support -- 24/7! Qualified technical support team and they are patient, respectful and kind.
VW
Valued Wix User
02/15/24
Really nice and helpful
Really nice and helpful. Thank you.
T
Tiara
02/15/24
What's not to love about Wix!
Wix is a GREAT web hosting platform!!! I had a previous hosting home ( I won't mention them) and they failed to deliver. I came over to Wix and it was a brand new world. More modern and up to date. The feature are amazing an easy to operate. Customer care is AWESOME and they solve the problem same day with no delay. Wix will be my home for all my web hosting needs.
J
Jay
02/15/24
Excellent & Quick Customer Service
Wasn't sure what to do as I started to build my website. Used chat for help. The response was immediate. Problem was resolved easily.
MC
Mike Chouinard
02/15/24
I contacted Wix regarding reducing our…
I contacted Wix regarding reducing our business emails. The customer service representative was extremely pleasant and helpful and resolved the issue rather quickly.
RM
Rose Mcknight
02/15/24
very quick and helpful response
Date of experience: February 15, 2024
VW
Valued Wix User
02/15/24
So many wonderful features
So many wonderful features and templates. It makes designing a website easier. They have a lot of knowledge to share and the FAQs are comprehensive.
VW
Valued Wix User
02/14/24
Extremely intuitive to use
Extremely intuitive to use, customer service was fantastic and pricing is reasonable.
A
ANITA
02/14/24
The customer service chat was excellent.
The customer service chat was extremely helpful when I was in a panic over an issue with my website. Olga was very patient and knowledgeable. She guided me through what I had to do at each step clearly. Also introduced me to a new feature which I was able to add.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].