9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1741-1750 out of 3980
M
Mary
02/20/24
Great customer service
All customer service representative were very attentive and kind and willing to help and made sure if my problems are resolved. Thank you so much!
J
Jacek
02/20/24
Fast and right customer support
Fast and right customer support, always kind and helpfull people. Good product for fare money. I am very happy to use Wix.
VW
Valued Wix User
02/20/24
Best e-commerce website builder I've…
Best e-commerce website builder I've seen. Really easy interface to create a site, very user friendly and intuitive. Has a bunch of great apps and features that can be added. Customer service has always been really great (you can easily get a live person on chat or the phone).
VW
Valued Wix User
02/20/24
Great customer service resolution of a…
Great customer service resolution of a problem
VW
Valued Wix User
02/20/24
Great customer service resolution of a…
Great customer service resolution of a problem
JV
J. Vaughn
02/20/24
The customer service agent
Date of experience: February 20, 2024
J
Jacek
02/20/24
Fast and right customer support
Fast and right customer support, always kind and helpfull people. Good product for fare money. I am very happy to use Wix.
VW
Valued Wix User
02/20/24
Best e-commerce website builder I've…
Best e-commerce website builder I've seen. Really easy interface to create a site, very user friendly and intuitive. Has a bunch of great apps and features that can be added. Customer service has always been really great (you can easily get a live person on chat or the phone).
M
Mary
02/20/24
Great customer service
All customer service representative were very attentive and kind and willing to help and made sure if my problems are resolved. Thank you so much!
VW
Valued Wix User
02/20/24
Super Simple
I've had Wix for 5 years now and love it. So simple to keep control of your own store and site.. just about to set up another website with them
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].