9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1751-1760 out of 3980
SA
Sam Anthony,LifeFitnessBySam
02/20/24
Customer Service is EVERYTHING!!
Customer Service in this industry is EVERYTHING! As long as you can get some help to assist you with the little things, this will keep you coming back. Brayan was so patient, knowledgeable, and informative. Myself and 10 others just left 'other website companies, because of the lack of customer service and how hard it was to work our way through and complete our websites. Wix has some difficulty hurdles (yes) but its simplicity was nice and customer service, as I said, will keep us here, ...
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P
ParkhouseProducts
02/20/24
Kathrin was very helpful and friendly
Kathrin was very helpful and friendly. She took the time to assist me and gave me good insight to solve my issue.
MB
Maria Brayne
02/20/24
I love WIx
I love WIx. The site is so easy to navigate. I had some trouble today and a virtual assistant helped me straight away. Easy.
VW
Valued Wix User
02/20/24
The customer service and technical help…
The customer service and technical help is better than 2 other webhosting companies I've dealt with over the years, I am very satisfied.
VW
Valued Wix User
02/20/24
interaction with reps ..
interaction with reps ... responsive
LM
Luis Morales
02/20/24
Amazing WIX support
I have to say, it was an amazing experience. The support engineer I spoke with made everything so simple and easy to understand. They didn't just fix my issues; they also took the time to explain things in a way that helped me learn more about the platform. It's rare to find such knowledgeable and helpful support these days, but WIX definitely delivers. Their support team goes above and beyond to ensure that users like me not only get our problems solved quickly but also leave with a better ...
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VW
Valued Wix User
02/20/24
Greate support from Irene
Date of experience: February 20, 2024
L
Liz
02/20/24
The Wix customer service is A+
The Wix customer service department has been phenomenal. The team is always willing to take the time to go into my site to answer my question if they need to. I've worked with other companies that just send articles from their archive rather than dig into my website.
F
Feen
02/20/24
I recently had the pleasure of working…
I recently had the pleasure of working with Leo from Wix.com, and I must say, it was an exceptional experience from start to finish. Leo's professionalism, expertise, and dedication to helping me achieve my website goals were truly outstanding. From the initial consultation to the final implementation, Leo demonstrated an impressive level of knowledge about Wix's platform and its capabilities. He patiently listened to my requirements and provided valuable insights and suggestions to ...
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VW
Valued Wix User
02/20/24
Great Customer Support
Fantastic customer service and products
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].