9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1731-1740 out of 3980
VW
Valued Wix User
02/21/24
great and very informative
Date of experience: February 21, 2024
K
Kuzey
02/21/24
Problem solvers!
Quick solution to the issue. Great customer service. Thanks...
V
Varun
02/21/24
Customer service
It was a great website builder platform, It is perfect for upcoming startups and entrepreneurs to use Wix for their company websites.
GG
Gulstads Goodies
02/21/24
Wix is very easy to use
Wix is very easy to use, and the customer service is great.
D
Dave
02/21/24
Customer care was excellent
Customer care was excellent. Stayed with me from start to finish trying to resolve my problem. Extremely patient and helpful. Highly recommended
DK
Dolly Koshy
02/21/24
Wix, always a delight to use
I have been using Wix to build websites for a number of years and I have stuck to Wix so long because of their customer service and the new features they bring in.
MW
Monica WS
02/21/24
Cecilia Was very helpful and the chat…
Cecilia Was very helpful and the chat is always my favorite way to communicate!!! Being a not so tech savvy individual, I appreciate when customer service is servicing!!!
VW
Valued Wix User
02/21/24
The agent Luis did a great job helping…
The agent Luis did a great job helping me solve my problem. What was the problem-I accidently put the portfolio page on all pages of the site. I told him I must have hit this one option that asked me if I wanted the portfolio on each page. I checked yes! By bad! So my site looked awful. The portfolio page was on all pages. But Luis helped me quickly. Thank you so much!!!!!!!! I was so stressed! He relived all that stress by solving the problem!!!! And just being a considerate and ...
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BJ
Betty Jean Aucoin
02/20/24
Enjoying my Wix Experience
Wix has an excellent product that is user-friendly. The website provides multiple services to enhance your website. I love their Blog function. I had to use their customer support for assistance. They were great to work with and they resolved my problem.
JV
J. Vaughn
02/20/24
The customer service agent
Date of experience: February 20, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].