9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1721-1730 out of 3980
AF
Andy Finch
02/21/24
Any problems and solved straight away
Any problems and solved straight away. Easy to use website
VW
Valued Wix User
02/21/24
Great customer service and chat…
Great customer service and chat support! Long-time customer. Highly recommend!
VW
Valued Wix User
02/21/24
Wix has great customer service
Wix has great customer service - very helpful & knowledgable!
M
MRS
02/21/24
Quick and plenty of help
Quick response Via text Sent screen shots
MG
Mo Ghorbankarimi's
02/21/24
really good customer service.
Date of experience: February 21, 2024
VW
Valued Wix User
02/21/24
WIX IS LEGIT!
WIX IS LEGIT! Every time I have had an issue or even a question on how to do something with my site, Wix customer service via chat and phone are always 10000% on point. (No I am not being paid for this review). I am giving credit where credit is due. Great Job Wix on hiring people who are not only knowledgeable but they are honest when they don't know something but they definitely take time to figure it out.
VW
Valued Wix User
02/21/24
Wix makes our web presence easy
Wix is such an easy platform to use for our business website. On the rare occasion that I struggle in doing something, efficient and effective live help is only a click away. Chat agents understand the issue quickly without a lot of unnecessary questions, and immediately start on the resolution.
S
Shrinivas
02/21/24
Great support from Wix
Full support and quarry solving. He was quick to understand what I was looking for.
VW
Valued Wix User
02/21/24
Very easy to use
Very easy to use. Customer service is excellent!
K
KH
02/21/24
Picked Wix over Square(Weebly)
I was debating which Ecommerce service would be bettter and easier to handle as a non-expert between Square and Wix. To me, Square is complicated to handle two domains in one account, also they don’t have enough guidance to build web-sites. Here, it’s easy to see and switch. On top of that, very kind customer service! I just started, so this is an impression from this standing point. Hope Wix will bring me happiness for long☺️ Thanks😊
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].