9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1711-1720 out of 3980
IS
ihsan saleemkhan
02/22/24
Great support
Date of experience: February 22, 2024
TJ
Tana Jenkins, Author
02/22/24
Love their customer service
Love their customer service! Whenever I get stuck, I'm always able to hop into a chat and 'speak' with a helpful customer service agent.
VW
Valued Wix User
02/22/24
I was having trouble with my products…
I was having trouble with my products page and customer support was right on it! Got the problem solved in no time! Very professional and friendly as it should be with ANY customer service! 5 stars!
VW
Valued Wix User
02/22/24
Scarlet was so helpful and patient and…
Scarlet was so helpful and patient and walked me through a change over process for my business account. I highly recommend her and Wix's customer service via their chat platform. Very helpful
VW
Valued Wix User
02/22/24
I was surprised at how fast my concerns where resolved.
Bernard was great. He took care of the issue and provided a solid answer.
N
Namphuyo
02/22/24
I spoke to a customer representative…
I spoke to a customer representative named Abi that helped me solve a serious problem very quickly . It was the quick response I needed and he was very patient while I was learning . I would highly recommend WIX for anyone starting a new business !
J
Joe
02/22/24
One-stop shop for DIY Small Business Owners
This platform is a one-stop shop for DIY small business owners with zero knowledge of website creation and design. From Branding, to domains, marketing, SEO, CRM, booking, payments, business phone lines, it's literally all there for you and it's made easy; it really is an incredible platform. Customer support is great as well. You can chat live, or request a call back and the phone rings within a minute. Today, tech support recorded their screen of them navigating my site, showing me how ...
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LP
L. Phelps
02/21/24
user friendly and great support
I enjoy the ease of use features and designs offered by wix, very user-friendly, and if there are issues customer is there to help
VW
Valued Wix User
02/21/24
Customer Support is very helpful
Date of experience: February 21, 2024
NC
N C
02/21/24
Always solve all the problems by Wix…
Always solve all the problems by Wix support, Thank you HUGO!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].