9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1681-1690 out of 3980
VW
Valued Wix User
02/24/24
mmmm
Wix Products or Wix Features
VA
Vida Alizad
02/24/24
Exceptional Support Team
I am grateful for the outstanding support provided by the team at Wix. Their level of patience and expertise truly stood out as they guided me through every step of the website creation process. No matter how trivial or complex my queries were, the support team consistently demonstrated a high level of professionalism and dedication. Their ability to listen attentively, address my concerns promptly, and offer clear solutions made the entire experience smooth and enjoyable.
MB
Mr Banks
02/24/24
Excellent service
Excellent service, very helpful customer service.
K
Kenny
02/24/24
Customer service is very welcoming and…
Customer service is very welcoming and helpful, Wix features are user friendly and so easy to use.
VW
Valued Wix User
02/24/24
Great service very kind first thing in…
Great service very kind first thing in the morning. Solved the problem immediately, and before I had my coffee. :)
O
Orlin
02/24/24
***** five stars
Date of experience: February 24, 2024
VW
Valued Wix User
02/23/24
Super duper great
Date of experience: February 23, 2024
V
Vida
02/23/24
Issues with my newly purchased domain
I had issues with my newly purchased domain account - too long a story to tell here, but basically it had to do with my domain “not recognized as it was tied to some email address I had not used for years and no longer had access to (thanks to auto-populate). I ended up chatting with 4 Wix experts, the first one was not helpful but the last 3 (Carmen, Benjune, and Abbie) were helpful. Beside expertise, their patience and systematic way of problem-solving is such an additional virtue that ...
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EW
Ebony W
02/23/24
Customer service matters!
Professional customer service rep named Karyna was extremely helpful and kind. Made sure I understood the next steps i needed to take. Enjoying my experience with Wix so far.
AD
annick doza
02/23/24
Experiencing Exceptional Customer Care
The quality of customer service is a pivotal factor that influences my decision when contemplating a switch in online providers. Wix has surpassed my expectations by showcasing the ease with which it addresses all my concerns as a new customer. I extend my gratitude to Kirsten, who not only clarified, verified, and secured the smooth transfer of my domain but also patiently addressed all my inquiries. Kudos to Wix for delivering outstanding customer service!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].