9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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VW
Valued Wix User
02/24/24
best
wix has the best customer service
RB
Rupam B
02/24/24
Best and Most affordable Website builder
I am so happy to be a regular customer of Wix for more than the last 5 years. Wix has some very good premium plans filled with features at a very affordable rate. And renewing those plans at a cheaper price is very much interesting. I would highly recommend everyone to try out Wix.
AL
Alain L
02/24/24
Romny in customer service was so…
Romny in customer service was so helpful, professional, and quick to answer and solve all my issues, It was a great experience!
JC
Juanb Carlos
02/24/24
Easy
Easy, polite, comfortable and professional handling. Made me feel heard and taking seriously
VW
Valued Wix User
02/24/24
I contacted customer service for a free…
I contacted customer service for a free plan question and about the link that couldn't be found on a browser, the customer support I had explained me at first the free plan, so then we went on the settings he did take the time to explain step by step how to do the settings correctly, for the URL to make work. When my settings didn't work he took the time to search for the reason and then tell me in detail the reason so I could with his help do everything and all my settings were ...
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M
Malinda
02/24/24
Helpful tech support
Their tech support team was extremely helpful and resolved my issue in a timely manner. Daniel was patient and knowledgeable and I did not have to wait long.
DJ
Debra Johanyak
02/24/24
Exceptional Customer Service
In chatting with a Customer Service representative, I was relieved and pleased to see that he understood exactly what I was calling about. He quickly helped me find information about my account that I was looking for, and he answered my questions clearly. He was able to help me resolve the issue I called about with a pleasant attitude. Customer service is important to me, and because of this experience, I will refer others to Wix and possibly open another website in the future.
S
Sheldon
02/24/24
Great service by customer service agent.
Great service by customer service agent.
L
Linda
02/24/24
VERY PLEASED WITH WIX AND LE-ANN OF CUSTOMER SERVICE!!
I just want to give WIX and LE-ANN a HUGE COMPLIMENT...I had an issue that I wasn't sure how to handle and LE-ANN went above and beyond to try and help me...WIX is very blessed to have her!! Also...I have enjoyed having my business website handled by WIX...they are so professional and do an EXCELLENT JOB!! HIGHLY RECOMMEND THEM!!
VW
Valued Wix User
02/24/24
Gooda cheese
Date of experience: February 24, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].