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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1661-1670 out of 3980

M

mrspbs

02/26/24

5 out of 5

she solved my issue

she solved my issue! which i had spent all day on...

PD

p Devlin

02/26/24

5 out of 5

great features great customer service

great features great customer service

AL

Adrian Lastun

02/25/24

5 out of 5

very good not like godaddy

Date of experience: February 25, 2024

VW

Valued Wix User

02/25/24

5 out of 5

Awesome customer service and easily…

Awesome customer service and easily navigated website.

S

Sorin

02/25/24

5 out of 5

the best services

the best services

VW

Valued Wix User - Danielle

02/25/24

5 out of 5

Always a great service from wix

Always a great service from wix, an easy to use platform and super speedy customer service on the very few occasions I've needed to get in contact. I like how you can select the best way of getting in contact that suits you, e.g. live chat or a call back

EV

El Vato

02/25/24

5 out of 5

Fantastic

Good, robust and value for money product with a great customer service. I try highly recommend!

LS

Leanne S

02/25/24

5 out of 5

Exceptionally responsive and helpful customer service

Exceptionally responsive and helpful customer service. Was really quite impressed

M

MrlarryLeo

02/25/24

5 out of 5

Hey Wix, Sofia was the epitome of professionalism

I am writing to express my utmost satisfaction with the exceptional customer service experience I recently received from your representative, Sofia. From the moment I initiated the chat, Sofia was the epitome of professionalism and efficiency. Her response time was incredibly swift, ensuring that my queries were addressed almost instantaneously. This swift communication made our interaction seamless and stress-free, which is indeed a remarkable feat in customer service. Besides her ...

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M

Maria

02/25/24

5 out of 5

Wix is the best option ever!

I've tried different providers but I always come back to Wix. It's not only easy to create beautiful websites but its customer service is fantastic!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].