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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1651-1660 out of 3980

VW

Valued Wix User

02/26/24

5 out of 5

Very good service.

Very good service.

C

Carol

02/26/24

5 out of 5

Helpful support for funding to complete a refund.

Very helpful support and confident in their expertise or getting me to the support person in the correct area who could assist me.

DC

David Cobos

02/26/24

5 out of 5

Great product and great platforms

Great product and great platforms. I have 2 websites with wix, one with a shop and it works smoothly. Customer service is TOP!!

VP

Veronica's Passions

02/26/24

5 out of 5

Been designing sites since 1985…

I've been designing websites since 1985. It's been a long, torturous, rocky road. I've seen more WYSIWYG's than I can count - but this one, on Wix, hands down blows the doors off everything else online today. I feel like I've been blessed too, with 24/7 WIX chat support! I'm in love and I'm never leaving. My site here is huge, but I'll be live in one week with over 1300 products. The ease to control and insert design elements, and the unbelievable wide range of design elements and control, ...

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LK

Leila kurdash

02/26/24

5 out of 5

Clarence had the best customer service…

Clarence had the best customer service I have ever experienced on Wix. So happy to have had him help me with the layout of my website on the mobile app.

VW

Valued Wix User

02/26/24

5 out of 5

La plataforma es user friendly y el…

La plataforma es user friendly y el servicio técnico es amable.

VW

Valued Wix User

02/26/24

5 out of 5

very fast and great customer service!

very fast and great customer service!

VW

Valued Wix User

02/26/24

5 out of 5

Quick response

Quick response and straight to the point.

VW

Valued Wix User

02/26/24

5 out of 5

This guy ALAN was very helpful and…

This guy ALAN was very helpful and patience.

VW

Valued Wix User

02/26/24

5 out of 5

superb!

Very helpful. Their response is super fast and can handle the problem verwell

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].