9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1611-1620 out of 3980
VW
Valued Wix User
02/28/24
Just amazing...
I spoke to Jason and talk about outstanding customer skills! Jason was helpful, detailed, experienced and all around amazing.
WD
Wix Design Maker
02/28/24
Fast and Effective Customer Service
Fast and Effective Customer Service I have needed to reach out to the Wix CS team 2 times in the few weeks and it was worth it both times. I was having some issues in the Studio Editor that were not able to be resolved just from the online resources. Both times I got the solution quickly and easily. I am very pleased with their service.
K
Kateryna
02/28/24
good customer service
Date of experience: February 28, 2024
VW
Valued Wix User
02/28/24
Yurii was understanding
Yurii was understanding to our situation and worked with us to find a good solution.
VW
Valued Wix User
02/28/24
I am very impressed with Jerald…
I am very impressed with Jerald guidance!
VW
Valued Wix User
02/28/24
Wix customer service is pretty darn…
Wix customer service is pretty darn good. They're quick and super explanatory, sending me support videos that walk me through the process. Friendly, available.
VW
Valued Wix User
02/28/24
best customer support on industry
you guys have best templates and best customer support people the best thing is that you guys have call support
VW
Valued Wix User
02/28/24
best customer support on industry
you guys have best templates and best customer support people the best thing is that you guys have call support
VW
Valued Wix User
02/28/24
I am very impressed with Jerald…
I am very impressed with Jerald guidance!
K
Kateryna
02/28/24
good customer service
Date of experience: February 28, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].