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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1601-1610 out of 3980

VW

Valued Wix User

02/28/24

5 out of 5

Very fast and helpful service

Very fast and helpful service, great to have a live help facility!

VW

Valued Wix User

02/28/24

5 out of 5

Great customer service and efficient…

Great customer service and efficient product with the functions I need.

VW

Valued Wix User

02/28/24

5 out of 5

Product ease of use and capabilities…

Product ease of use and capabilities are great!

VW

Valued Wix User

02/28/24

5 out of 5

Sofia was quick

Sofia was quick, lovely and patient

B

Bee

02/28/24

5 out of 5

Its the best just being fair and…

Its the best just being fair and dropping experience here

VW

Valued Wix User

02/28/24

5 out of 5

professional

Date of experience: February 28, 2024

VW

Valued Wix User

02/28/24

5 out of 5

This product is very good

Date of experience: February 28, 2024

VW

Valued Wix User

02/28/24

5 out of 5

I did not get a notification email from…

I did not get a notification email from the person sending a transferred site, but they forwarded their notification email and I was able get the sites. The Wix rep was helpful.

MG

Martin Gebhart

02/28/24

5 out of 5

It's very easy to communicate with an…

It's very easy to communicate with an experienced representative when needed. Wix really excels at Customer Service.

VW

Valued Wix User

02/28/24

5 out of 5

Yurii was understanding

Yurii was understanding to our situation and worked with us to find a good solution.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].