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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1591-1600 out of 3980

C

customer

02/29/24

5 out of 5

The Wix service is fantastic

The Wix service is fantastic! I built two websites with excellent support from the customer service team. One site was to announce my wedding and the other was to support my high school reunion. I have been absolutely thrilled with the Wix experience. Meet my needs and exceeded my expectations.

AM

Anna Moss

02/29/24

5 out of 5

Great customer service

Great customer service, amazing support. I love WIX. Why would you choose any other?

DR

David R MajesticWatchCo

02/29/24

5 out of 5

For a newbee, I give it 5 stars for no headaches.

This is my first time building a website and using a YouTube video with Greg Gottfried. He is very knowledgeable in Wix and gives a detailed presentation. Wix is quite simple to get used to and has a great support team. The start-up cost is as reasonable as the others.

VW

Valued Wix User

02/29/24

5 out of 5

Zel was exceptionally kind and…

Zel was exceptionally kind and friendly. He created a welcoming and positive experience with every interaction. Thank you for your outstanding service!"

V

VividLab

02/29/24

5 out of 5

Customer service and tools/features are…

Customer service and tools/features are amazing

LB

Laura Bailey

02/29/24

5 out of 5

Excellent customer service!

Date of experience: February 29, 2024

VW

Valued Wix User

02/28/24

5 out of 5

fixed an issue

There was an issue that was my fault but the wix support was such wonderful help! and so kind too!

VW

Valued Wix User

02/28/24

5 out of 5

Just amazing...

I spoke to Jason and talk about outstanding customer skills! Jason was helpful, detailed, experienced and all around amazing.

VW

Valued Wix User

02/28/24

5 out of 5

Very nice and helpful support

Date of experience: February 28, 2024

VW

Valued Wix User

02/28/24

5 out of 5

Best Website Builder

Best Website Builder, Best Website Builder, Best Website Builder

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].