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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1531-1540 out of 3980

VW

Valued Wix User

03/04/24

5 out of 5

Great customer support

Great customer support. It is really helpful to know that when you get stuck, help is but a click away. A very user friendly platform for beginners to design and launch your very own website. It can be a little overwhelming, but support will guide you through the process. I was a little frustrated on Friday when I was informed that I would get an email response to my issue. But this morning I clicked on the support button and got helped by a person in the chat feature in realtime. Much ...

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G

Ged

03/04/24

5 out of 5

Blue circle going round and round

Trying for several hours to sort a problem, contacted Eduardo in customer service and he found the problem, told us what to do and we were sorted in 5 minutes - exactly what customer service should be!

VW

Valued Wix User

03/04/24

5 out of 5

Really great customer service

Really great customer service

D

Diyana

03/04/24

5 out of 5

wix .com is easy to work with and the…

wix .com is easy to work with and the customer service is very quick and resolve the issue immediately

VW

Valued Wix User

03/04/24

5 out of 5

Speed

Speed, helpfulness, problem solving

VW

Valued Wix User

03/04/24

5 out of 5

the bestplat form

the bestplat form

T

Terri

03/04/24

5 out of 5

Always happy with my experience with Lia!

Always happy with my experience with Wix and their level of customer service!

VW

Valued Wix User

03/04/24

5 out of 5

Extremely pleased with the features and…

Extremely pleased with the features and customer support chat.

TR

Tye R

03/04/24

5 out of 5

Amazing software

Amazing software. They make running my small business so easy! Customer service is amazing!

DS

Derek Saker

03/04/24

5 out of 5

Professional

Professional, quick and friendly service

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].