9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1521-1530 out of 3980
B
Batista
03/05/24
The support by Chat superb!
The support through Bot and human agent during chat is really great! Fast on line, to the point and willing to help.
VW
Valued Wix User
03/04/24
I thought this would be just another…
I thought this would be just another online issue that would never be resolved but Wix customer service was awesome and resolved the charge and gave me a refund right away. That puts a lot of pressure on me since I can't afford a $100 monthly subscription right now.
VW
Valued Wix User
03/04/24
Great Service
Great experience!!
VW
Valued Wix User
03/04/24
Their customer support is amazing
Their customer support is amazing! giving this review just to highlight that experience of mine!
AC
Ash Corr
03/04/24
Great Customer Service
Excellent customer service from Boriss, regarding my 2 year plan renewal. Very informative advice. Thanks very much!
VW
Valued Wix User
03/04/24
Very good costumer service and refound…
Very good costumer service and refound is there for real so i could change my plan and choose anotherone
LG
Lucia Gasparidesova
03/04/24
very satisfied with quick help and…
very satisfied with quick help and always able to be on point when it comes to problem solving. Also very appreciative any additional suggestions given by the agent.
SB
Scott Bjelke
03/04/24
All the Wix representatives are willing…
All the Wix representatives are willing to work with me until the issue is solved Very helpful and not common when working in the onlinel
VW
Valued Wix User
03/04/24
I had a problem with setting up a blog…
I had a problem with setting up a blog on my website and I chatted with customer service in the live chat box. The customer service representative was very helpful and solved my problem very quickly.
VW
Valued Wix User
03/04/24
The ease and quality of the website you…
The ease and quality of the website you can build
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].