9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 141-150 out of 3980
RF
Robert Friedman
06/13/24
Never built a website before
Never built a website before, Wix features made it very intuitive! Had issues that needed customer service support and it was solved quickly and in a very friendly manner. Great stuff so far!
VW
Valued Wix User
06/13/24
Very helpful costumer services
Very helpful costumer services. I used the chat and it was very easy.
VW
Valued Wix User
06/12/24
The website is easy to use and the…
The website is easy to use and the customer service is so good, they answered all my questions and gave step by step explanation
A
AK
06/12/24
Rena from customer services was excellent !
Rena from customer services was excellent. She dealt with my issue quickly and professionally.
VW
Valued Wix User
06/12/24
Able to resolve issue over chat with…
Able to resolve issue over chat with minimal fuss. Customer Service person was knowledgeable or able to find the answers and went extra steps to make sure it was resolved positively.
VW
Valued Wix User
06/12/24
Tried both Wix and Shopify... Wix won!
I tried both Wix and Shopify for my new eCommerce site. Wix is by far, easier to use. They have great integrations that work very well. Their customer service is fantastic as well. I am very happy!
VW
Valued Wix User
06/12/24
The company is constantly innovating
The company is constantly innovating. The customer service is excellent, and it experience of creating a website is simplified for a non programer like myself.
VW
Valued Wix User
06/12/24
Problem solved
The great customer service and speedy response
M
MattMatt
06/12/24
Wix is awesome
Wix is awesome. Super simple for a beginner, and the customer service is top notch. Payment options are easy to apply for customer ease.
S
Serger
06/12/24
Email issues
Email issues were successfully solved!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].