9.7
SpotScore
Wix Reviews in August 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 141-150 out of 3980
RF
Robert Friedman
06/13/24
Never built a website before
Never built a website before, Wix features made it very intuitive! Had issues that needed customer service support and it was solved quickly and in a very friendly manner. Great stuff so far!
VW
Valued Wix User
06/13/24
Very helpful costumer services
Very helpful costumer services. I used the chat and it was very easy.
VW
Valued Wix User
06/12/24
The website is easy to use and the…
The website is easy to use and the customer service is so good, they answered all my questions and gave step by step explanation
A
AK
06/12/24
Rena from customer services was excellent !
Rena from customer services was excellent. She dealt with my issue quickly and professionally.
VW
Valued Wix User
06/12/24
Able to resolve issue over chat with…
Able to resolve issue over chat with minimal fuss. Customer Service person was knowledgeable or able to find the answers and went extra steps to make sure it was resolved positively.
VW
Valued Wix User
06/12/24
Tried both Wix and Shopify... Wix won!
I tried both Wix and Shopify for my new eCommerce site. Wix is by far, easier to use. They have great integrations that work very well. Their customer service is fantastic as well. I am very happy!
VW
Valued Wix User
06/12/24
The company is constantly innovating
The company is constantly innovating. The customer service is excellent, and it experience of creating a website is simplified for a non programer like myself.
VW
Valued Wix User
06/12/24
Problem solved
The great customer service and speedy response
M
MattMatt
06/12/24
Wix is awesome
Wix is awesome. Super simple for a beginner, and the customer service is top notch. Payment options are easy to apply for customer ease.
S
Serger
06/12/24
Email issues
Email issues were successfully solved!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].