9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 151-160 out of 3980
VW
Valued Wix User
06/12/24
Wix are awesome
Wix are awesome, even when u dont know anything about the website. customer service can help you out with your problem.
K
Kiki
06/12/24
Wix has been phenomenal and leading the…
Wix has been phenomenal and leading the pack with great customer service and feedback. I have very good experiences even when it's user error. Some companies don't provide customer service without a hassle. I don't patronize them either. But Wix seems to value their customers in this way. Not to mention new advancements are being made regularly.
D
David
06/12/24
Great attitude
Tech patient and skillful.
VW
Valued Wix User
06/12/24
Great customer service
Great customer service! Helped me understand shipping solutions!
SS
Saibhung Singh
06/12/24
Great Customer Service
WIX is extremely user friendly and completely customizable and the Customer Service is amazing. I have always been able to get someone to help who is not only knowledgeable, but actually nice and willing to walk me through solutions to achieve my goal. I am really picky and I am impressed.
VW
Valued Wix User
06/12/24
Terry offered the best customer service…
Terry offered the best customer service I’ve had in years! Thanks Terry!
VW
Valued Wix User
06/12/24
I am new to making a website
I am new to making a website. The support was fast and quick. We didn't get the issue resolved, but more follow-up was coming.
CV
Char V
06/12/24
Best customer service EVER!!
I am not a techy in any way. I needed my site up and running quickly and was in a panic. Kenn was the most patient and kind person and he helped me get everything up and running and my site published and ready to be seen! I can't even tell you the relief I felt. He was very patient and kind, explained everything and helped me learn to get around the site quickly and easily. He was professional, knowledgeable and made my site exactly what I wanted it to be! If it's possible, I will ...
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VW
Valued Wix User
06/12/24
The support is great!
Date of experience: June 12, 2024
L
Liz
06/12/24
Easy to use website builder but most…
Easy to use website builder but most importantly very good customer service
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].