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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in August 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

4.06

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

4.06

Very Good

Based on 3544 ratings & 3980 reviews

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Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terrible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 131-140 out of 3980

RH

Ramachandra Hosmane

06/13/24

5 out of 5

Mr. Bien and His Exemplary Assistance

Mr. Bien, who was FANTASTIC!! He was very patient, extremely helpful, knowledgeable, and super friendly!

E

Eddie

06/13/24

5 out of 5

Wix Customer Experience

I have just introduced myself to the wix site. I asked for the customer support. Customer Support 1. Good Resolution 2. Quick Response 3. Precise Information I recommend wix for the perfect services.

BE

Beverage Experts Company

06/13/24

5 out of 5

WIX.com is great provider

WIX.com is great provider but there's only one thing you have to add a small shortcut to let the customer can talk to the customer care assistant it will be very helpful, otherwise really I'm very pleasure to deal with WIX.com

J

Jonathan

06/13/24

5 out of 5

Best Website Builder

Such a great and user friendly website builder. The customer service is A+ and absolutely amazing!

MF

Majbritt Frendesen

06/13/24

5 out of 5

Great support!

Date of experience: June 13, 2024

DM

Dave M

06/13/24

5 out of 5

Great Company

I've always had a great experience with Wix throughout the years and is a joy to watch them grow since I started using them.

VW

Valued Wix User

06/13/24

5 out of 5

like the service

like the service

R

Robert

06/13/24

5 out of 5

Pablo was an excellent person to talk…

Pablo was an excellent person to talk with and even though I didn't have the right group Of people To chat with about my problem, he forwarded It to them.

N

Nik

06/13/24

5 out of 5

It's so easy to use and if there is a…

It's so easy to use and if there is a problem customer support is there within moments of the request!

VW

Valued Wix User

06/13/24

5 out of 5

Very friendly and help

Very friendly and help. Great customer service!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].