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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1431-1440 out of 3980

VW

Valued Wix User

03/09/24

5 out of 5

Quick and efficient support

Date of experience: March 09, 2024

M

misha_stoeger

03/09/24

5 out of 5

top level service

I came up with an issue. And the operator did an extremely good job helping me out. (They checked my settings I had a problem with, I didn't knew they can do it, but before I even asked they checked everything twice and told me what is good and what I should do.). the service are TOP level. (Thanks, Martha)

G

Guest

03/09/24

5 out of 5

Solutions can be found

After a long chat, a solution was found which is very satisfying.

VW

Valued Wix User

03/09/24

5 out of 5

Quick and efficient support

Date of experience: March 09, 2024

HL

Hannah Logan

03/09/24

5 out of 5

They fixed the problem almost…

They fixed the problem almost immediately, and listened to me.

VW

Valued Wix User

03/09/24

5 out of 5

Good customer support

I had a false billing and got very anxious about it , but they handled situation very well and refunded the bill asap.

M

misha_stoeger

03/09/24

5 out of 5

top level service

I came up with an issue. And the operator did an extremely good job helping me out. (They checked my settings I had a problem with, I didn't knew they can do it, but before I even asked they checked everything twice and told me what is good and what I should do.). the service are TOP level. (Thanks, Martha)

VW

Valued Wix Partner

03/09/24

5 out of 5

Platform & Customer Support Top Notch

Their platform and customer support are top notch. I love the ability to customize a website design with their drag-and-drop approach, and when in need of assistance I never have an issue contacting support, who is always competent and helpful.

B

BRD

03/09/24

5 out of 5

Wix makes it simple newcomer

When I first started to build my website I was amazed how easy it was using the Wix tools to construct. 🚧 I gradually added more text and photos improving the site over the first six months and even added a Wix clock and weather to help customers. Overall a pleasant learning experience.

B

BRD

03/09/24

5 out of 5

Wix makes it simple newcomer

When I first started to build my website I was amazed how easy it was using the Wix tools to construct. 🚧 I gradually added more text and photos improving the site over the first six months and even added a Wix clock and weather to help customers. Overall a pleasant learning experience.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].