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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1441-1450 out of 3980

VW

Valued Wix User

03/08/24

5 out of 5

Clear and constructive advice

Clear and constructive advice. Brilliant customer service

RO

robin oakley

03/08/24

5 out of 5

prompt resolution to my problem

Date of experience: March 08, 2024

MP

Mrs pranee day trading as nag

03/08/24

5 out of 5

Highly decremented to wix.com easy to…

Highly decremented to wix.com easy to use and the customer service is supper fast, i will always go for wix.com

VW

Valued Wix User

03/08/24

5 out of 5

Design agency with clients who love wix!

As a designer with clients of all backgrounds and industries, wix provides the best of all worlds where I can create really advanced products and the backend is easy for my clients to learn when they need to make edits in their own.

VW

Valued Wix User

03/08/24

5 out of 5

My customer service agent was…fantastic

My customer service agent was absolutely fabulous. I just wish that there had been an obvious phone number to ring and dealt with it that way. But when I finally went to live chat the service was excellent.

JG

JoKiMa G

03/08/24

5 out of 5

top service

Date of experience: March 08, 2024

N

Norex

03/07/24

5 out of 5

Really easy to learn and they have a…

Really easy to learn and they have a great UI.

GF

Gina Ford

03/07/24

5 out of 5

Thank you for the support and help

Thank you for the support and help! ♥

V

Vikas

03/07/24

5 out of 5

Customer service is great

Customer service is great and they really help, my experience with Chelsea was very good

T

TonyasDynamicDesigns

03/07/24

5 out of 5

Wix is the BEST platform that I have ever used!

Wix is the BEST platform that I have ever used in my entire life! I LOVE WIX! They have the BEST customer service! Whenever I need help, they are always ready to help me. I LOVE LOVE LOVE WIX!!! =) ~ Tonya

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].