9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1421-1430 out of 3980
S
Samantha
03/10/24
Easy features and functions
Easy features and functions. Very active customer support. Understanding all my issues well.
C
customer
03/10/24
got the problem solved!
Date of experience: March 10, 2024
C
Customer
03/10/24
Wix is excellent
I've been using Wix for many years and built many sites using the Editor. I'm impressed with the intuitive way the software works, the constant improvements, and their customer service. I've rarely had to contact them with a problem but when I do, they sort it out right away.
S
Samantha
03/10/24
Easy features and functions
Easy features and functions. Very active customer support. Understanding all my issues well.
C
customer
03/10/24
got the problem solved!
Date of experience: March 10, 2024
C
Customer
03/10/24
Wix is excellent
I've been using Wix for many years and built many sites using the Editor. I'm impressed with the intuitive way the software works, the constant improvements, and their customer service. I've rarely had to contact them with a problem but when I do, they sort it out right away.
G
Guest
03/09/24
Solutions can be found
After a long chat, a solution was found which is very satisfying.
HL
Hannah Logan
03/09/24
They fixed the problem almost…
They fixed the problem almost immediately, and listened to me.
VW
Valued Wix User
03/09/24
Good customer support
I had a false billing and got very anxious about it , but they handled situation very well and refunded the bill asap.
VW
Valued Wix Partner
03/09/24
Platform & Customer Support Top Notch
Their platform and customer support are top notch. I love the ability to customize a website design with their drag-and-drop approach, and when in need of assistance I never have an issue contacting support, who is always competent and helpful.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].