9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1411-1420 out of 3980
SD
sailer design hardware
03/11/24
Excellent Customer Service
My customer service rep worked with me until the issue was resolved. She was very patient and kind and actually learned some things! Customer service is everything nowadays. I am transferring any business I can from Google to sites with customer service, like WIX. So worth it to reach a real person!!!
BA
Blacklisted Autodetailing
03/11/24
She Personalized my issue with a screen shot and arrows.
The one thing that keeps me so engaged with Wix is that there are always things happening to better my experience. As a first time small business owner everything could be extremely overwhelming. I am trying to learn business and I show my knowledge by teaching some of it on my youtube channel. Where it gets better is the customer service , available 24/7 but most importantly knowledgeable. I don't have to wait a long time for answers. Today had the privelege of speaking with an associate ...
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VW
Valued Wix User
03/11/24
They services and features are great…
They services and features are great and easy to use. If I run into an issue, they are quick to respond and help resolve.
VW
Valued Wix User
03/11/24
Fast customer service
Fast customer service that was very on point. Quick solutions and no fuss.
L
Leung
03/11/24
Easy solve with good service
she really did check everything about my account and provided simple solution.
VW
Valued Wix User
03/11/24
nice good easy
Date of experience: March 11, 2024
VW
Valued Wix User
03/11/24
Wonderfulness
Date of experience: March 11, 2024
RB
RICK BURNZ
03/11/24
WIX is #1
They are the best web development platform, because of their capabilities, their special features, & their free drag-&-drop style studio
ZM
Zana Medjugorje Tours&Travel
03/11/24
Very helpfull
The staff was very fast in answering and solving the issue. Friendly and Patient :-)
VW
Valued Wix User
03/11/24
Fast and effective response!
Date of experience: March 11, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].