9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1401-1410 out of 3980
JD
Jose did a great job
03/11/24
Great Job Jose!
Date of experience: March 11, 2024
VW
Valued Wix User
03/11/24
Great customer service team helped to…
Great customer service team helped to showcase solution to my problem.
PU
Power up with M
03/11/24
Excellent customer service no waiting…
Excellent customer service no waiting and live chat with a person that could resolve my problem within minutes .
SK
Steve K
03/11/24
Takaysha solved more than one problem…
Takaysha solved more than one problem and sent me easy to understand, custom made videos related to fixing my issues. She was top notch! Wix consistently provides excellent customer support!
VW
Valued Wix User
03/11/24
I really happy with help support its…
I really happy with help support its help me whenever I need and solve my issue that I face in wesbites
J
Jessica
03/11/24
The best customer service time after time
I have been a WIX customer for nearly 3 years. I love the websites and options available but what I think is the best part is the customer service. I have had two instances where my email account which is linked to my website have bounced back. WIX have been amazing each time and talked me through fixing the issue - taking their time and patience as I am not tech savvy, I would not leave WIX due to the customer service - you do not get service like they provide elsewhere.
JD
Jose did a great job
03/11/24
Great Job Jose!
Date of experience: March 11, 2024
VW
Valued Wix User
03/11/24
good service Provide here
Date of experience: March 11, 2024
VW
Valued Wix User
03/11/24
easy to use and good service
Date of experience: March 11, 2024
CR
Cade Roth and The Blacksheep
03/11/24
Just wanted to say thank you to Nancy
Just wanted to say thank you to Nancy, and the other pro's she contacted... I have zero doubt any issue will fully be resolved.. Nancy went above and beyond was extremely patient with me and answered all questions, incredibly gifted at what she does, thank you again Nancy! Thank you Wix for providing quality staff that is dedicated to helping in solving these issues.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].