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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1391-1400 out of 3980

PU

Power up with M

03/11/24

5 out of 5

Excellent customer service no waiting…

Excellent customer service no waiting and live chat with a person that could resolve my problem within minutes .

SK

Steve K

03/11/24

5 out of 5

Takaysha solved more than one problem…

Takaysha solved more than one problem and sent me easy to understand, custom made videos related to fixing my issues. She was top notch! Wix consistently provides excellent customer support!

MT

MEYU Travel

03/11/24

5 out of 5

Kyle from Wix a true technical expert

Kyle from Wix a true technical expert! He even took the time to advise me on some technical issues I had with Google which was part of the business email feature with Wix. I will continue to review and recommend Wix.com!

CD

Casa do Lago Luxury Villa

03/11/24

5 out of 5

WIX is a great platform with solutions…

WIX is a great platform with solutions for all issues

CD

Casa do Lago Luxury Villa

03/11/24

5 out of 5

WIX is a great platform with solutions…

WIX is a great platform with solutions for all issues

ZM

Zana Medjugorje Tours&Travel

03/11/24

5 out of 5

Very helpfull

The staff was very fast in answering and solving the issue. Friendly and Patient :-)

RB

RICK BURNZ

03/11/24

5 out of 5

WIX is #1

They are the best web development platform, because of their capabilities, their special features, & their free drag-&-drop style studio

J

Jessica

03/11/24

5 out of 5

The best customer service time after time

I have been a WIX customer for nearly 3 years. I love the websites and options available but what I think is the best part is the customer service. I have had two instances where my email account which is linked to my website have bounced back. WIX have been amazing each time and talked me through fixing the issue - taking their time and patience as I am not tech savvy, I would not leave WIX due to the customer service - you do not get service like they provide elsewhere.

VW

Valued Wix User

03/11/24

5 out of 5

Payment/ Payout issue

I had a payout issue. Quick fix with the correct uploads to barfly my information. I was under a lot of stress but Dom made it easy fix to my account and I was able to receive the help I needed.

MT

MEYU Travel

03/11/24

5 out of 5

Kyle from Wix a true technical expert

Kyle from Wix a true technical expert! He even took the time to advise me on some technical issues I had with Google which was part of the business email feature with Wix. I will continue to review and recommend Wix.com!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].