9.7
SpotScore
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1381-1390 out of 3980
SB
Susan Branan
03/12/24
Katherine was extremely patience and…
Katherine was extremely patience and knowledgeable, the best customer service agent I have ever dealt with. My best experience was thanks to Katherine and that Wix has such a friendly staff.
J
Jane
03/12/24
Georgia-Emma was so quick and helpful…
Georgia-Emma was so quick and helpful to resolve my issue. Huge thanks, quick to get online, able to answer my problem straight away. Thanks
BF
Ben Franklin
03/12/24
The person who helped me was spot on…
The person who helped me was spot on with no doubt.
GT
Garland Thompson
03/12/24
I was able to get the answers I needed…
I was able to get the answers I needed quickly which was very helpful to our workflow. The chat agent was very helpful!
VW
Valued Wix User
03/12/24
Exceptional Service
I utilize various software across numerous online accounts, and without a doubt, the most exceptional customer support comes from WIX, particularly from an agent named Georgina at 2 AM on the East Coast. The level of service provided by Georgina exceeded any experience I've had with other platforms like GoDaddy, NameCheap, Hostinger, Canva, and many more.
VW
Valued Wix User
03/12/24
Very helpful and friendly customer…
Very helpful and friendly customer service
PL
Parameswaran L
03/12/24
Fantastic customer support
Helpful customer support
PG
Pankaj Goswami
03/12/24
Great product and excellent customer…
Great product and excellent customer service
VW
Valued Wix User
03/11/24
Great customer service team helped to…
Great customer service team helped to showcase solution to my problem.
VW
Valued Wix User
03/11/24
Payment/ Payout issue
I had a payout issue. Quick fix with the correct uploads to barfly my information. I was under a lot of stress but Dom made it easy fix to my account and I was able to receive the help I needed.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].