9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 121-130 out of 3980
EV
Erin- Valued Wix User
06/13/24
Thank you customer service!
I was so grateful that the customer service assistant, Carlos, was able to help me. I was very nervous my entire website for my company was going to be gone and he helped me fix it.
JW
Jacqui Wallace
06/13/24
Spoke to Micah at customer service tech…
Spoke to Micah at customer service tech support and was very kind and helpful.
EO
Endicott Original Italian
06/13/24
Wix Customer Service is top notch
Wix Customer Service is top notch, they were very very helpful
YK
Yuliia Kim
06/13/24
Excellent support
I wanted to express my appreciation for the support I received from Kid, the Wix support manager. He was extremely polite and helpful, addressing all my concerns with patience and clarity. His professionalism made the entire process smooth and pleasant. Thank you for the excellent service!
VW
Valued Wix User
06/13/24
I love to be part of Wix team and grow…
I love to be part of Wix team and grow my business in such a great platform!
VW
Valued Wix User
06/13/24
nice customer support is good
Date of experience: June 13, 2024
SD
SweetOcean Digital
06/13/24
I've been using Wix for 10 years for my…
I've been using Wix for 10 years for my personal website and lots of my clients and cannot recommended more! User friendly, practical, responsive, great templates to adjust to each branding. Fantastic stock photos. There's always room for improvement but they are always eager to help. Customer Service is fantastic.
VW
Valued Wix User
06/13/24
Wix has just so many features and…
Wix has just so many features and excellent customer service.
EV
Erin- Valued Wix User
06/13/24
Thank you customer service!
I was so grateful that the customer service assistant, Carlos, was able to help me. I was very nervous my entire website for my company was going to be gone and he helped me fix it.
M
mytribemedia.com
06/13/24
WIX has been my favorite for years…
WIX has been my favorite for many years, b/c you could speak with a human. Today, I used the chatBot to resolve a billing issue. Each person I spoke to was patient and logically reviewed the issue. Then when I had to be transferred to another department, the next person had all the notes, read all the notes, asked additional informed questions, and quickly resolved my issue, with out-of-the-box thinking and offers. The intelligent, kind, quick resolutions that I always get with WIX - ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].