9.7
SpotScore
Wix Reviews in August 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
Add to compare
Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Are you using Wix?
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
Filter results
Sort by :
Showing 121-130 out of 3980
EV
Erin- Valued Wix User
06/13/24
Thank you customer service!
I was so grateful that the customer service assistant, Carlos, was able to help me. I was very nervous my entire website for my company was going to be gone and he helped me fix it.
JW
Jacqui Wallace
06/13/24
Spoke to Micah at customer service tech…
Spoke to Micah at customer service tech support and was very kind and helpful.
EO
Endicott Original Italian
06/13/24
Wix Customer Service is top notch
Wix Customer Service is top notch, they were very very helpful
YK
Yuliia Kim
06/13/24
Excellent support
I wanted to express my appreciation for the support I received from Kid, the Wix support manager. He was extremely polite and helpful, addressing all my concerns with patience and clarity. His professionalism made the entire process smooth and pleasant. Thank you for the excellent service!
VW
Valued Wix User
06/13/24
I love to be part of Wix team and grow…
I love to be part of Wix team and grow my business in such a great platform!
VW
Valued Wix User
06/13/24
nice customer support is good
Date of experience: June 13, 2024
SD
SweetOcean Digital
06/13/24
I've been using Wix for 10 years for my…
I've been using Wix for 10 years for my personal website and lots of my clients and cannot recommended more! User friendly, practical, responsive, great templates to adjust to each branding. Fantastic stock photos. There's always room for improvement but they are always eager to help. Customer Service is fantastic.
VW
Valued Wix User
06/13/24
Wix has just so many features and…
Wix has just so many features and excellent customer service.
EV
Erin- Valued Wix User
06/13/24
Thank you customer service!
I was so grateful that the customer service assistant, Carlos, was able to help me. I was very nervous my entire website for my company was going to be gone and he helped me fix it.
M
mytribemedia.com
06/13/24
WIX has been my favorite for years…
WIX has been my favorite for many years, b/c you could speak with a human. Today, I used the chatBot to resolve a billing issue. Each person I spoke to was patient and logically reviewed the issue. Then when I had to be transferred to another department, the next person had all the notes, read all the notes, asked additional informed questions, and quickly resolved my issue, with out-of-the-box thinking and offers. The intelligent, kind, quick resolutions that I always get with WIX - ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].