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9.7

SpotScore

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1361-1370 out of 3980

SA

Sophie A

03/13/24

5 out of 5

wonderful service

wonderful service excellent customer service

K

Kevin

03/13/24

5 out of 5

Helpful and friendly expert who made a…

Helpful and friendly expert who made a suggestion for improvement without asking

VW

Valued Wix User

03/13/24

5 out of 5

10 out 10!!!

Incredible customer service and a solution for all your needs and wishes.

VW

Valued Wix User

03/13/24

5 out of 5

Great Customer care

Wix has a great Customer care service which will find way to solve any issue you will have.

MM

Midtown Media

03/12/24

5 out of 5

We use WIX to host all of our sites!

We use WIX to host our own site, and several of our client's sites. While there is always more to be desired within any designer, this one is so easy to use, from novice to expert. The main thing that really prevents me from looking around all of the new options, is the customer service. I've used live chat support typing, to a phone call to figure out my own mistake. Every interaction has been pleasant, especially today with a CSR named Max. He helped me out right away, then talked me ...

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J

jenny

03/12/24

5 out of 5

Great customer service

Date of experience: March 12, 2024

A

Abdelmuhsen

03/12/24

5 out of 5

customer services are very good

Date of experience: March 12, 2024

VW

Valued Wix User

03/12/24

5 out of 5

Good product and great support

Date of experience: March 12, 2024

VW

Valued Wix User

03/12/24

5 out of 5

Wix/Rix is awesome

Wix/Rix is awesome! Ill recommend to anyone that want a great website and awesome customer support!

VW

Valued Wix User

03/12/24

5 out of 5

the customer service was very friendly…

the customer service was very friendly and gentle with me I'm glad

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].