9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 111-120 out of 3980
A
Anubhav
06/14/24
Wix products and solutions are awesome
Wix products and solutions are awesome. The support also matches the same standards as products. The agents I have found are very knowledgeable, patient and willing to help. Can't thank them enough.
C
Camille
06/14/24
The Wix support team has been great
The Wix support team has been great! The person I dealt with gave his all to help me resolve my concerns. I am very happy with Wix customer service, and their products are awesome as well.
VW
Valued Wix User
06/14/24
Very happy with features and services
Date of experience: June 14, 2024
VW
Valued Wix User
06/14/24
Had an auto billing issue with Wix but…
Had an auto billing issue with Wix but their staff were willing to take care of it immediately. I went from worry to relief within minutes thanks to their staff. Super helpful and understanding of the situation. Thank you Wix team!
AH
April H Lott
06/14/24
Wix is always there
Wix is always there to answer any questions, solve any problems and provide general help. They make partnering easy and a great experience.
IC
Ida Colic
06/14/24
Customer service was prompt
Customer service was prompt, friendly, and helpful. Thanks, Fritz for solving my problem. You are an awesome trouble shutter.
PS
PSC Supporting Small Busines
06/14/24
Wix and the Small and Emerging Business
The patience of the current agent was excellent. Some question took a while for him to research so often there was silence. Wix does not seem to honor its promise incentives to Small and Emerging programs and has no compromise on financial abilities
VW
Valued Wix User
06/13/24
Fantastic services so far
Fantastic services so far. Flawless, modern and intuitive. Support was so friendly and quick. Very nice 👌
VW
Valued Wix User
06/13/24
best customer service ever
best customer service ever. Quick and efficient. Highly recommend this platform.
VW
Valued Wix User
06/13/24
customer service and userfriendly
website is easy to use. The features are quite useful especially setting a menu for my cake shop. If you need extra help, live chat specialists are very happy to help too! Thanks Wix
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].