9.7
SpotScore
Wix Reviews in August 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
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Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 111-120 out of 3980
A
Anubhav
06/14/24
Wix products and solutions are awesome
Wix products and solutions are awesome. The support also matches the same standards as products. The agents I have found are very knowledgeable, patient and willing to help. Can't thank them enough.
C
Camille
06/14/24
The Wix support team has been great
The Wix support team has been great! The person I dealt with gave his all to help me resolve my concerns. I am very happy with Wix customer service, and their products are awesome as well.
VW
Valued Wix User
06/14/24
Very happy with features and services
Date of experience: June 14, 2024
VW
Valued Wix User
06/14/24
Had an auto billing issue with Wix but…
Had an auto billing issue with Wix but their staff were willing to take care of it immediately. I went from worry to relief within minutes thanks to their staff. Super helpful and understanding of the situation. Thank you Wix team!
AH
April H Lott
06/14/24
Wix is always there
Wix is always there to answer any questions, solve any problems and provide general help. They make partnering easy and a great experience.
IC
Ida Colic
06/14/24
Customer service was prompt
Customer service was prompt, friendly, and helpful. Thanks, Fritz for solving my problem. You are an awesome trouble shutter.
PS
PSC Supporting Small Busines
06/14/24
Wix and the Small and Emerging Business
The patience of the current agent was excellent. Some question took a while for him to research so often there was silence. Wix does not seem to honor its promise incentives to Small and Emerging programs and has no compromise on financial abilities
VW
Valued Wix User
06/13/24
Fantastic services so far
Fantastic services so far. Flawless, modern and intuitive. Support was so friendly and quick. Very nice 👌
VW
Valued Wix User
06/13/24
best customer service ever
best customer service ever. Quick and efficient. Highly recommend this platform.
VW
Valued Wix User
06/13/24
customer service and userfriendly
website is easy to use. The features are quite useful especially setting a menu for my cake shop. If you need extra help, live chat specialists are very happy to help too! Thanks Wix
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].