9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1241-1250 out of 3980
JC
Jennifer Crisman
03/22/24
The customer service through Chat was…
The customer service through Chat was quick and helpful. Jocelin seemed to know what she was doing and helped me get to the next step with my issue.
VW
Valued Wix User
03/22/24
Awesome experience
Awesome experience
RR
Robert Rios
03/22/24
Love Wix and the upgrades they have…
Love Wix and the upgrades they have made to the platform. Their support is top tier as well!
PE
Phillip Edmonds
03/22/24
Excellent help with chat.
I have a problem and the chat expert was totally helpful, absolutely superb. Very impressive.
VW
Valued Wix User Lee Ennis
03/22/24
The best support and knowlege
Date of experience: March 22, 2024
HS
Healthcare Simulation ME
03/20/24
ROI on the subscription plan; Calibre and availability of customer service team
Wix has hosted the website of the non-profit organization for close to 2 years. It ranks on Google pages quickly and that's not the case with many platforms out there. It has features that we didn't think are needed, but which eventually became a part of the site (members area, e-store, and much more). The app integrations and advanced features associated with the Business Unlimited plan made it worthwhile and then Wix offered it at a 50% discount. That was just the push we needed to choose ...
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VW
Valued Wix User
03/20/24
The customer service is amazing
The customer service is amazing, I had a problem with the website-building process, but it was resolved within a few minutes in live chat support. Oleksandr was super quick to help and even provided me with a video on how to solve my problem. Thank you!
VW
Valued Wix User Paul Hoyte
03/20/24
Great experience today with WIX Support…
Great experience today with WIX Support (Alex). Very knowledgeable and patient while I worked thru the solution with him. Directions provided were right on point and was able to successfully complete the project.
VW
Valued Wix User
03/20/24
Wix is easy to use
Wix is easy to use. The design, and the connections to other services such as google and social media. The SEO tools and the marketing tools are very beneficial and their customer support has been top notch.
VW
Valued Wix User
03/20/24
Easy to work with.
Date of experience: March 20, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].