9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1231-1240 out of 3980
VW
Valued Wix User
03/22/24
Excellent service
Great and fast customer service
VW
Valued Wix User
03/22/24
Wix has excellent services and...
Wix has excellent services and excellent customer support. I would highly recommend this company to anyone.
J
John
03/22/24
Very knowledgeable customer service…
Very knowledgeable customer service agent Andrea in Dublin
P
PhysicsBus
03/22/24
Personalized attention
Personalized attention. Quickly got right to the issue.
C
customer
03/22/24
Their customer service is top notch and…
Their customer service is top notch and everything is user friendly. I recently started digging into WordPress and cannot stand the interface because I've been in Wix for so long... Plus, no customer service with WP.
VW
Valued Wix User
03/22/24
very good!!
Date of experience: March 22, 2024
VW
Valued Wix User
03/22/24
The representative was very…
The representative was very knowledgeable and helpful.
JK
Jared KT Low
03/22/24
the customer service is awesome
Date of experience: March 22, 2024
VW
Valued Wix User
03/22/24
Customer service is so helpful
Customer service is so helpful! They always respond within minutes via live chat. Thank you!
AM
Autumn Maddox
03/22/24
Great customer service
Great customer service. Wix has always been super easy and user-friendly. The best for building a website for those who may have little to no knowledge about the process.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].