9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1221-1230 out of 3980
NH
Nhu Hoang
03/23/24
It's an amazing app. Love team.
Hi Keith, Thank you so much for your patience and kind support. After trying Weebly, WordPress... Wix is the best app for building my websites. I usually advise my owners Wix because this app is very friendly with persons who haven't web development knowledge. It's an amazing app. Love team.
VW
Valued Wix User
03/23/24
The customer service representitive was…
The customer service representitive was very helpful and professional
VW
Valued Wix User
03/22/24
Great Tech support
Date of experience: March 22, 2024
SM
Steve Marks
03/22/24
Excellent site builder and customer…
Excellent site builder and customer service as well as so many features I still have to learn about Really professional customer service from Rembert. It was sharp and salient and understandable. I was lost. My query was resolved. Very happy client.
J
Julianne
03/22/24
Great customer service
I was having a hard time transferring from Editor X to Wix Studio and the agent that assisted me was really patient and helpful. I was really relieved because I thought that I would have to start my site layout all over again. Great customer service!
VW
Valued Wix User
03/22/24
Easily accessible customer service
Easily accessible customer service. I used the Wix chat and my problem was addressed quickly. My customer service representative was knowledgeable and very helpful.
IK
Irfan Khondaker
03/22/24
Better than shopify
Better than shopify, hands down
VW
Valued Wix User
03/22/24
Great knowledge and experience
Great knowledge and experience! Thanks Alona
VW
Valued Wix User
03/22/24
It was quick and great!!!!
Date of experience: March 22, 2024
VW
Valued Wix User
03/22/24
Great experience with customer service
Date of experience: March 22, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].