9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix has consistently garnered high praise over the past year for its feature-rich platform and exceptional customer support, making it a standout choice for both novice and experienced web developers. Users frequently commend its intuitive and flexible design tools, emphasizing the creative freedom it provides compared to the rigid templates offered by some ...Read more
Wix pros and cons
Easy to use and user-friendly platform, even for non-tech-savvy users, enabling fast and professional website creation.
Offers significant creative freedom with customizable options, moving beyond rigid templates.
Excellent customer service, with knowledgeable, patient, and efficient support representatives consistently resolving issues effectively.
Rapid response times for customer service inquiries, often within minutes.
Occasional challenges with billing clarity, including unexpected charges or upgrades without clear user awareness.
The initial customer support navigation (e.g., going through prompts) can sometimes feel tedious before reaching a live agent.
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Showing 101-110 out of 3980
SF
Silvia Florea
06/14/24
All the time they will find support to Wix through their dedicated Custom Service Support Team.
I had some trouble with receiving my payments. I have contacted the Customer Care Support Team. Paul was the Expert who helped me to solve my Wix account issue. I would be likely to recommend Paul. He is very professional, IT knowledgeable and skilled, very polite, and patient and his work is customer satisfaction centred. It was a pleasure to meet him and to solve my Wix account issue so quickly. Thank you, thank you, thank you, Paul!
VW
Valued Wix User
06/14/24
greay service
Date of experience: June 14, 2024
VW
Valued Wix User
06/14/24
Excellent problem solving
Luis from customer service answered my query quickly
MB
Melba Blair
06/14/24
I had an issue with my website and…
I had an issue with my website and immediately, a customer service rep came to my rescue!!
SD
Sidrock Denim
06/14/24
Super Service by Andrea tech team.
Date of experience: June 14, 2024
VW
Valued Wix User
06/14/24
Customer Support with Lex is a Breeze
Just hopped on a chat with Lex in Customer Support and was super impressed with the help. They offered quick and thorough responses--even offered new ideas and sent a step-by-step video of how to execute their new idea. That's above and beyond. I will definitely request to chat with Lex in the future for any further support needs!
CO
Cristina Ocampo
06/14/24
I needed help reducing my business…
I needed help reducing my business emails and got the help I needed
VW
Valued Wix User
06/14/24
super hero Jacqueline
Jacqueline is so amazing patient and knowledgeable she helped me quick and is patient and was able to give me details i did not ask for but is important for me to know
VW
Valued Wix User Manmohan Rawat
06/14/24
It's a good website to learn how to…
It's a good website to learn how to build your own website and have lots of options to choose from
VW
Valued Wix User
06/14/24
Every rep I've had on WIX has been…
Every rep I've had on WIX has been excellent! Highly knowledgeable and efficient, patient, with helpful solutions and ideas. Greatly recommend!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].