9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1111-1120 out of 3980
R
Reidkho
03/28/24
Thank you
Thank you, John. he is the best customer service!
WU
Wix User
03/28/24
Customer support responded quickly and…
Customer support responded quickly and helped get me a promo-code for upgrading my plan.
JF
Jim F
03/28/24
Good customer service in a chat…
Good customer service in a chat session. Customer service rep. walked me through complicated process.
LD
laolao ding
03/28/24
warm customer service
Because mis-understood the renew or cancel date policy, we accidently turn-off the plan on the same day when we purchased it last year, so we asked a refund, customer service directed us step by step even our case was clear under the policy, without coldly deny our request. What a warm and understanding customer service! I definitely consider its service later if in need.
A
AK
03/28/24
Fixed! My booking flow changed to 4 screens instead of 2
I just got notified by Support and I checked myself that the issue in my booking flow is resolved now. Very happy for this quick response from the team. Thanks all for acting on this issue and ensuring a simple booking flow again on my website.
VW
Valued Wix User
03/28/24
Vitallii was GREAT and did a lot better…
Vitallii was GREAT and did a lot better than those that attempted to help before.
VW
Valued Wix User
03/28/24
Perect assistance
The customer support is great and range of features that Wix is offering is supper nice
JV
Jim Volgarino
03/28/24
I have found Wix easy to navigate and…
I have found Wix easy to navigate and have built multiple sites even though I have no site building experience. Their customer service is top notch and their upgrades always make things just a bit easier.
SG
Subhadra Gupta
03/28/24
Customer Support
I am giving this whole review for customer support only. They not only helped me and guided me to the solution, but they also understood my concerns.
WB
warren b
03/28/24
Awesome quality and service
Date of experience: March 28, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].