9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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JB
JJ Brown Owner
03/28/24
Marie was so patience and kind and…
Marie was so patience and kind and EXTREMELY helpful with all my questions! Thanks Marie! :D
SD
Sarah Draht
03/28/24
Amazing product and amazing support
Amazing product and amazing support. Been using WIX for years and it only gets better
HH
Héléne HUREL
03/28/24
Simple et efficace
Date of experience: March 28, 2024
RC
Rebecca Carter
03/28/24
Wix is by far the easiest of all the…
Wix is by far the easiest of all the website platforms to use. But what makes it spectacular is their customer service! They are prompt, knowledgeable and always answer any questions that I have. I will recommend Wix time and time again to anyone who needs a website.
JC
James Cox
03/28/24
Fantastic service
Site is easy to use, they offer great templates and instructions, even for people like me that struggle with computers! The customer service team are very helpful and friendly. We have used WIX for years now and would recommend it to anyone.
DC
Derrick Carter/WIX Ambassador
03/28/24
Amazing Customer Service!!
Amazing Customer Service!!! As Always!
VW
Valued Wix User
03/27/24
13214
1345321.165413.
TG
Teddy Goldman
03/27/24
She was excellent
She was excellent. I am just learning Wix and I was perplexed with an issue for days...She found the problem in minutes. Highly Recomend!
VW
Valued Wix User
03/27/24
Wix has excellent customer support…
Wix has excellent customer support services
VW
Valued Wix User
03/27/24
Great help from Agent Paul
Paul helped me with all my issues for our website today. He was AMAZING!!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].