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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1101-1110 out of 3980

VW

Valued Wix User

03/29/24

5 out of 5

great attitude

great attitude! very patient

PD

Pete Donahue

03/28/24

5 out of 5

Good Customer Support/Service

Issues are rare, but when they do occur there is a customer service agent readily available who will Live chat you through the fix or a work-around. Customer Service is everything nowadays, and Wix does a good job.

C

Carol

03/28/24

5 out of 5

We had a connection problem

We had a connection problem. Kate at customer services was very helpful and easy to work with . Technical issues can be difficult but it was resolved for us easily.

C&

Chic & Fly Accessories

03/28/24

5 out of 5

Awesome Products Great Customer Service…

Awesome Products Great Customer Service Easy to use

VW

Valued Wix User Cade

03/28/24

5 out of 5

I have a Wix cite and have had it for…

I have a Wix cite and have had it for years www.photographybycade WiX had a upgrade and I had some issues getting it done. But Wix helped me out and made it fine.

KD

Kristian Dilinski

03/28/24

5 out of 5

Fast reply

Fast reply. Great service!

VW

Valued Wix User

03/28/24

5 out of 5

Great UX/UI and customer service

I really recommend using Wix for creating your own portfolio

WU

Wix User

03/28/24

5 out of 5

They are really good people with a…

They are really good people with a great product!

IS

Ismini Spelt

03/28/24

5 out of 5

I had a problem that was solved

I had a problem that was solved, my chat helper was very helpful!

MS

Meghan Smith

03/28/24

5 out of 5

I love the beautiful features and user…

I love the beautiful features and user friendly format of this hosting service. The customer service is readily available and totally awesome also.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].