9.7
Spot Score

Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1101-1110 out of 3980
VW
Valued Wix User
03/29/24
great attitude
great attitude! very patient
PD
Pete Donahue
03/28/24
Good Customer Support/Service
Issues are rare, but when they do occur there is a customer service agent readily available who will Live chat you through the fix or a work-around. Customer Service is everything nowadays, and Wix does a good job.
C
Carol
03/28/24
We had a connection problem
We had a connection problem. Kate at customer services was very helpful and easy to work with . Technical issues can be difficult but it was resolved for us easily.
C&
Chic & Fly Accessories
03/28/24
Awesome Products Great Customer Service…
Awesome Products Great Customer Service Easy to use
VW
Valued Wix User Cade
03/28/24
I have a Wix cite and have had it for…
I have a Wix cite and have had it for years www.photographybycade WiX had a upgrade and I had some issues getting it done. But Wix helped me out and made it fine.
KD
Kristian Dilinski
03/28/24
Fast reply
Fast reply. Great service!
VW
Valued Wix User
03/28/24
Great UX/UI and customer service
I really recommend using Wix for creating your own portfolio
WU
Wix User
03/28/24
They are really good people with a…
They are really good people with a great product!
IS
Ismini Spelt
03/28/24
I had a problem that was solved
I had a problem that was solved, my chat helper was very helpful!
MS
Meghan Smith
03/28/24
I love the beautiful features and user…
I love the beautiful features and user friendly format of this hosting service. The customer service is readily available and totally awesome also.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].