9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1091-1100 out of 3980
RD
R Dani
03/29/24
FIRST CLASS customer service - real people
WIX has real support staff with real people who speak English fluently and also speak and understand from e-commerce and websites. Their support staff is ON IT and have been consistently ON IT and supportive. It's an entire blossoming eco-system of ecommerce support that is aimed for small business. The best.
S
Simon
03/29/24
Excellent customer service for less IT…
Excellent customer service for less IT Savvy Clients
KD
Kingpin Devops
03/29/24
Amazing Experience
I have great experience with all wix products
M
MichelleC,
03/29/24
Easy to navigate and to connect for assistance…
The site is easy to navigate and the customer service is easy to reach and always provides the help needed.
MA
Miranda Acres
03/29/24
The whole package
I've been using Wix for more than 8 years and I love how vast the platform is. Their customer service has never let me down. Every query that I've ever had has been answered quickly and comprehensively - thanks Wix!
TM
Thomas Meetze
03/29/24
Daria was very informed, polite, and helpful
Daria was very helpful and understood exactly the information I needed to know in order to best upgrade my plan.
U
UnitedStrong
03/29/24
Thankful for great customer support!
I really appreciate the customer support for answering questions when tech issues arise. I love using the chat support and am thankful this is available.
AC
Alexis Cole
03/29/24
Good Customer Service
Chat help understood my question and provided a great solution. I've been using Wix for 5 years now, and always get great customer service, and am able to get things resolved either quickly or in a decent timeline, when things are complicated.
A
Alice
03/29/24
Excellent service and experts.
Excellent service and experts. Strongly recommend Wix
MB
Monika Borys
03/29/24
excellent customer support
Date of experience: March 29, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].