9.7
Spot Score
Wix Reviews in July 2026: User Ratings, Pros & Cons
Build stunning websites without any coding skills.
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Starts from $2.76 / month when monthly, also offers free forever plan
Wix Reviews & Ratings
Spotsaas Editor’s POV
Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more
Wix pros and cons
Platform is accessible for non-technical users and supports fast, professional website creation.
Offers customizable options that go beyond rigid templates, giving users creative flexibility.
Customer service representatives are knowledgeable and resolve issues effectively.
Support response times are often within minutes.
Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.
Reaching a live support agent can require navigating prompts, which some users find tedious.
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Showing 1081-1090 out of 3980
HB
Henrique Braun
03/29/24
Amazing product
Amazing product, easy to use, great service and support!
JA
Jay Almeida
03/29/24
Great professional customer service…
Great professional customer service department. I really recommend it
VW
Valued Wix User
03/29/24
Highly recommend!
WIX sites are easy to use. Customer service was awesome!
J
Jac
03/29/24
Wix is easy to use and great customer…
Wix is easy to use and great customer support
K
Keith
03/29/24
Wow. Amazing customer service. Nate was absolutely brilliant.
Wow, what a brilliant experience. Nate was super friendly, knowledgeable and honestly one of the best experiences I have had when it comes to speaking to someone in a customer service role. He answered all my questions thoroughly and went way beyond expectations. I am now converted from a wordpress user, and excited to get started on my journey with WIX. Thank you Nate!
VW
Valued Wix User
03/29/24
One of the best customer service ny…
One of the best customer service ny shanice from wix
M
Meeka
03/29/24
Excellent customer service
Excellent customer service! Honestly I was afraid I wouldn't be able to navigate through chat but Kyle and Javin were awesome! Quick kind and super helpful
SH
Shelly Heijlands
03/29/24
I have used wix for the last 4 years…
I have used wix for the last 4 years and its so easy to manage. Also I recently subscribed by accident to a test website and they solved the issue for me within 10 minutes. I can highly recommend Wix!
VW
Valued Wix User
03/29/24
Wix customer service is very friendly
Wix customer service is very friendly and helpful. The expert resolved my issues quickly.
S
sam
03/29/24
WIX chat is the best!
WIX chat is the best! I've been webmaster for my site for five years. Every time I have a problem they stay with me until it is resolved. They don't make me feel dumb when I don't know something. Today I worked with Jorel. He's like all the rest. Knowledgeable, patient, friendly, polite. I recommend WIX and WIX chat to anyone who asks about our website.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].