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9.7

Spot Score

Wix - Website Builder Software

Wix Reviews in July 2026: User Ratings, Pros & Cons

Build stunning websites without any coding skills.

3.2

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Starts from $2.76 / month when monthly, also offers free forever plan

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Wix Reviews & Ratings

3.2

Good

Based on 13774 ratings & 3980 reviews

Rating Distribution

Excellent

(2865)

Very Good

(341)

Good

(96)

Poor

(71)

Terible

(607)

Spotsaas Editor’s POV

Wix's strength lies in its drag-and-drop editor and design flexibility. Before committing, verify that the template library meets your aesthetic needs—some users find the default designs dated compared to competitors like Squarespace. Test the editor's responsiveness on mobile during your demo, as rendering can lag with complex layouts. Check whether your ...Read more

Wix pros and cons

  • Platform is accessible for non-technical users and supports fast, professional website creation.

  • Offers customizable options that go beyond rigid templates, giving users creative flexibility.

  • Customer service representatives are knowledgeable and resolve issues effectively.

  • Support response times are often within minutes.

  • Billing clarity is occasionally an issue, with some users reporting unexpected charges or plan upgrades.

  • Reaching a live support agent can require navigating prompts, which some users find tedious.

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Showing 1071-1080 out of 3980

VW

Valued Wix User

03/30/24

5 out of 5

Customer services

Customer services, the experienced is great! Thanks!

VW

Valued Wix User

03/30/24

5 out of 5

Awesome customer service

Awesome customer service, they took us step by step to resolve our concern. WIX has a great value for their products and services.

VW

Valued Wix User

03/30/24

5 out of 5

great site great costumer service

great site great costumer service. 24/7

A

AK

03/30/24

5 out of 5

Excellent platform for web building…

Excellent platform for web building with numerous customizable options. Excellent customer service.

VW

Valued Wix User

03/30/24

5 out of 5

Wix customer support always comes…

Wix customer support always comes through for me and my clients. Thank you!

VW

Valued Wix User Morris Lee

03/30/24

5 out of 5

Support chat was excellent

Support chat was excellent. My issue was solved in a short amount of time with great results

VW

Valued Wix User

03/30/24

5 out of 5

Great Experience!!

Great Experience!!! The overall communication and the being able to handle my issue in a timely manner was amazing.

VW

Valued Wix User

03/29/24

5 out of 5

Great for basic website building. Great learning tool.

This is an easy to use website builder and customer support is great

VW

Valued Wix User

03/29/24

5 out of 5

Customer Support

Quick and friendly support when having SSL issues.

H

Hoke

03/29/24

5 out of 5

Awesome support rep

The support rep was pleasant and knowledgeable. She was able to fix my problem in a matter of minutes.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].