Widen Collective Reviews in July 2026: User Ratings, Pros & Cons

Exceptional customer service sets the Widen Media Collective product apart from other DAM vendors!

What do you like best? Customer service response and follow-up. System's ease-of-use and intuitive nature. Frequent releases with system upgrades and new tools. Responsive user experience and feature development teams, who work closely with clients for use cases. Asset distribution options (email, social sharing, collections, downloads, converted download sizes, etc.. Highly visual system. Robust reporting feature, with visual dashboards of system use. What do you dislike? No bulk ...

Great product. Great support.

What do you like best? Widen is very user-friendly. It's easy to upload and organize assets and add relevant metadata. Employees unfamiliar with DAMs can access and filter through thousands of assets easily and are able to share assets with team members or people outside of the company. Attaching documents, like release forms, is a great benefit as well. I also like that Widen is regularly adding features and updates to keep the system relevant. What do you dislike? I'd like to see better ...

I manage the DAM for our department.

What do you like best? I really love the look of our Widen Collective and how easy it is for our clients to use. It's very intuitive just like shopping on Amazon. What do you dislike? Honestly - there is little I dislike about the product. Widen's customer service and client relations is committed to coming up with solutions when there is a problem. Recommendations to others considering the product We really liked the approach that Widen used when we were still considering the a new ...

Widen experience

What do you like best? Extremely user-friendly, simple interface, clean and neat look, customizable, and very organized! The metadata checklist on the side is top-notch and makes searching a breeze! What do you dislike? The single sign-on feature needs some work, as our university needs this for our users, and it took a while to get to a point that users can figure out the correct thing to click on to use their SSO. Recommendations to others considering the product It is great and should ...

Generally good, minor tweaks would be nice.

What do you like best? The best part of widen I'd say is the spotlight search function. According to our insights they're very heavily used and making searches for our campus communicators quick and easy. What do you dislike? I don't like how typing errors aren't corrected for when using the search tool. What I mean by that is when type something close to what you're searching for, but misspell the word for example, you may end up with no results at all rather than results similar to what ...

Great Product, Great Support Team!

What do you like best? Our experience with Widen has been extremely positive. From exploring DAM options and looking at the feature set of the various platforms/vendors we were considering to integrating the product into our workflow, it has proven to be a great experience. What do you dislike? I have to say there is very little to dislike with Widen. The support team is top notch and will work to resolve any question we have or to incorporate a new feature set we are looking forward to. ...

Wild on Widen!

What do you like best? Widen is a wonderful DAM. If you are looking strictly for DAM features and functionality at a fair price that is easy to set-up and maintain, look no further. Widen is your solution. The Widen staff is wonderful, the documentation on their website is great and they listen and actually care about you as a client and as a user. What do you dislike? I wish it had a little more "website" functionality. Only your homepage has a few html areas for you to customize. I ...

Great Software, Great Features

What do you like best? Widen is so much more than just a storage space to share files. The more I interact with it the more features I discover. There are so many features that you wouldn't think would be incorporated into a site like this. It's well thought out and more importantly it's obvious that they care about the little things that make using the product a breeze. What do you dislike? The only thing I can think of is possibly the interface can seem a little busy at times. What ...

IU Kelley Review

What do you like best? Responsive customer service and reliable product. We've never had a problem that wasn't resolved almost immediately. They also work very closely with you for set up, so first timers don't need to feel overwhelmed by the process. It is an excellent product for those managing digital assets for marketing purposes. The upcoming features consider the end-user, and they actually deliver the upgrades that they say they will. Another great feature is access to their ...

Great customer service, helps our company expedite processes across many media platforms

What do you like best? Widen Collective is the one-stop-shop for our media needs. Storage, distribution/sharing, usage reports, template building, workflows, and customer support service are my interactions with our DAM on a weekly basis and Widen handles it all professionally and timely. What do you dislike? I do feel like the design of the user interface could get a facelift, and the system trends toward the sluggish side when generating search results or scrolling through the page. ...