Widen Collective Reviews in July 2026: User Ratings, Pros & Cons

We're keeping it

What do you like best? The Speed. We've been using Widen for a few years now. Since the beginning we have added assets and users by at least 10 fold. The speed of browsing and downloading has not dropped at all, in fact it has probably increased with their new updates. Scrolling is snappy and the previews load extremely quick. Downloading assets at different sizes are quick. Although, I usually download the original hi-res files since I work with print media most of the time. What do you ...

Useful Service

What do you like best? Widen Collective is very helpful for my company. It gives us a place to house our assets as well as making it easier to search for and organize files. What do you dislike? At this point I don't dislike anything. It does become difficult to ensure that all vendors are tagging assets properly. What business problems are you solving with the product? What benefits have you realized? In the past our assets were not stored in a specific place. When people would change ...

Fairly Easy to use, could use some change

What do you like best? The best part is the way you can organize and categorize a lot of files into folders, collections, and by metadata. It makes it easy to search for items or narrow them down to a collection, so long as you have made the effort to organize files when they were uploaded. What do you dislike? I dislike the occasional bugs that confuse everyone at work. There are times where it'll show an error uploading a file, and later on, it has uploaded it anyway so now there's a ...

Fantastic DAM system with powerful, accessible backend

What do you like best? Moving from a system that required intervention from professional services in order to make changes, Widen has been incredibly easy to setup for implementation and manage post-launch. The system is very flexible and can be setup as simply as an admin would like or can be leveraged to create powerful work streams for uploaders and general users. What do you dislike? The only thing we have not liked is that you cannot fully customize the system's dashboard. There are ...

Widen has superb customer service.

What do you like best? I like that the usage is catered to the needs of each business/individual. I can organize metadata fields, permissions, and even the look and feel to best fit what is needed for our business. What do you dislike? I dislike having to prioritize my needs, because there are so many great offerings from Widen. What business problems are you solving with the product? What benefits have you realized? I am solving the disorganization of digital assets. My business ...

Huge time saver

What do you like best? It is straight forward and easy to use. I am confident that anyone from my interns to senior staff can navigate the platform. What do you dislike? First off - this is an affordable option, but there are some features that I would love to have standard which are currently add-ons and that I don't have the budget for right now. Recommendations to others considering the product Take a look at the road map for this platform. There were a couple of functions that we ...

Why have we waited this long?

What do you like best? I like how thorough the asset management system is or can be. We've only scraped the surface and it has so-far...been so good. I also think that the tutorial resources are. Even though we always have additional questions, it helps educate us and self diagnose. What do you dislike? Double edged sword...sometimes the thoroughness can be time consuming. You can def go as deep into the program as you would want to take it. However, I think by our group investing a bit ...

Everything We Needed - And More

What do you like best? User-friendly. Associates around the world can access and locate images and final artwork with very little training and almost no admin assistance What do you dislike? I would like to see better integration with InDesign, the ability to batch download attached documents and the ability to delete versions. These are enhancements though - not exactly dislikes. I can't say I really dislike anything about the software. Recommendations to others considering the product ...

Staying Organized is DAM Awesome

What do you like best? I like the customer service I receive and the employees behind the brand. The innovations made to the DAM are relevant and helpful. Keeping everything in on place is a plus. What do you dislike? Video assets should allow the user to select the section that will be the screen shot. I don't like that custom embed codes don't update when the file version changes. At least it doesn't seem to with my account. I work for a global company and it would be very helpful for ...

A great service and professional staff!

What do you like best? I've always liked Widen's attention to detail and courtesy to their clients. The people at Widen are wonderful to work with. They are always very attentive to our needs and quick to answer questions when they come up. I haven't had many problems with the service, but when something has come up it has been solved quickly and smoothly. The system upgrades have made navigation and searching a lot easier. I love that they remind people to use better web browsers, as it ...