Widen Collective Reviews in July 2026: User Ratings, Pros & Cons

Great product with excellent features and helpful customer service

PROS & CONS What are the best aspects of this product? I like that this tool is functional on many levels. Its customer service is wonderful and extremely helpful they are always ready to assist with any problem or question. I feel like we learn and grow even more since we start using it. We continually look for imporvements within the organization. What aspects are problematic or could work better? Whenever I have an issue with the product or lack with some feature I’d tell their ...

The customer support team is professional

PROS & CONS What are the best aspects of this product? Widen has wonderful customer service, they are open to feedback and attentive to our needs, they are quick to respond and always willing to assit us. I like that they constantly improves the system they make the searching easier. It reminds us to use better web browsers and we avoided Internet Explorer make Chrome available to our employees. We found the keyword feature extremely helpful and it helps us to be more organize. What ...

We can't live without Widen's portal…

We can't live without Widen's portal capabilities. The platform makes it easy to share assets with external users.

Robust product that is simple and easy to use

PROS & CONS What are the best aspects of this product? Widen Collective is easy to use solution it has easy set up and you can easily make changes. We have integrated with Box and it works fantastic. We look forward to integrate it to Salesforce and we believe this will work great as well. What aspects are problematic or could work better? The insights can be more robust and versatile. Also, they could add more color coding options for Asset Groups. What specific problems in your ...

Its a good platform...struggling with…

Its a good platform...struggling with some of the poor set up from our previous System Admin

Widen is a service that is very…

Widen is a service that is very integral to our operations here. We've been able to educate our sales force on how to use Widen's infrastructure to share & send images, pull resources, and get what they need. Without the digital asset management that Widen provides, a significant amount of our day-to-day would be spent fetching and retrieving. Widen's product has enabled our team to elevate to new heights by focusing on new innovations and services, rather than lower tier tasks.

We are using Widen's DAM capabilities…

We are using Widen's DAM capabilities to streamline our monthly advertising campaign. We have been able to improve layout time on our monthly publication and stay current with vendor images. Before Widen, we had to deal with multiple assets such tools and replicating work month to month.

Trunk Club Feedback:

Trunk Club Feedback:Why is Widen important to TC?-Our DAM is used to house all our creative assets we produce through our photo studio whether that's video or stills. That way we have a library of assets for all the marketing team to pull from when creating marketing assets that go out in to the digital world in order to gain more customers.What we used prior to Widen-Everything was pretty much used before Widen came along. A lot of Dropbox, servers and peoples personal computers that ...

Hoping to use Widen permanently soon

We've been testing Widen and hoping to make a change to that software in the near future. We have found everyone there to be incredibly helpful. Their analytics and support are without compare. The only thing holding us back is the template options. When that changes I am confident we will make a change. Also - their fall conference is amazing! Go if you can!

Widen has greatly improved our efficiency.

Widen has greatly improved our efficiency. We really like the ability to easily manage our large database of assets with specific rights and privileges. Widen's service and support is outstanding.