9.4
Spot Score
When I Work Reviews in June 2026: User Ratings, Pros & Cons
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When I Work Reviews & Ratings
Spotsaas Editor’s POV
When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more
When I Work pros and cons
Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.
Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.
Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.
Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.
The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.
Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.
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Showing 311-320 out of 350
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Anonymous
12/21/17
Work scheduling made easy
What do you like best? Online convenience/ mobile app/ able to see past and current timesheets What do you dislike? Difficult to set availability / Change availability What business problems are you solving with the product? What benefits have you realized? Shift management is easier / adequate staffing is made easier
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Anonymous
12/21/17
Flexible scheduling tool with some hiccups
What do you like best? Intuitive interface, easy-to-learn and a relatively well-rounded scheduling tool for growing teams. WIW has been able to keep up with our company as it's grown from 1 city to multiple cities. We rely very heavily on the Scheduler feature, which until recently has been invaluable in allowing us to operate seamlessly. It allows us to set up multiple cities, multiple positions and color-code shifts based on various factors. It allows us to see available and unavailable ...
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Anonymous
12/18/17
Easy to Use, Lots of Features
What do you like best? I liked the ease of operation. It’s very user friendly and visually pleasing. What do you dislike? Only that I don’t feel like we took full advantage of all the application has to offer. Recommendations to others considering the product It’s absolutely best for people with jobs that involve a lot of on location/in the field work. What business problems are you solving with the product? What benefits have you realized? The location feature was a life ...
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Anonymous
12/18/17
Love using with my student workers
What do you like best? So easy to use and easy for my staff to enter time off requests, drop shifts and swap shifts with other employees What do you dislike? I would I could set someones availability and block drop/ swap shifts when that person has met their max hours allowed. Recommendations to others considering the product Use it! It’s quite awesome! What business problems are you solving with the product? What benefits have you realized? Scheduling. I have college students ...
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Santiago
12/14/17
Nice scheduling app
PROS & CONS What are the best aspects of this product? I like the fact that When I Work is easy to use and makes it simple to access my work schedule any time. You can easily input work availability and adjust it as needed. Our company does not use the communication feature but I would like to see its capabilities and check if it can resolve a few communication issues. What aspects are problematic or could work better? I have no complaints about the app. The swap feature looks great ...
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Anonymous
12/12/17
Using When I Work for Multiple Jobs at Once
What do you like best? The specificity in which you can set availability and preferred hours to work, the time-off feature, the clock in feature. What do you dislike? The more recent interface/layout updates, and the availability feature has been made harder to use and less straightforward What business problems are you solving with the product? What benefits have you realized? Solving availability and time-off problems, as well as managing conflicting availability between my two jobs.
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Anonymous
12/12/17
Free Online Scheduler --
What do you like best? I love the flexibility and ease of use. It is accessible online and via mobile app which makes it very convenient. You can upload your availabiliy as well as swap and give up shifts. What do you dislike? At the moment I have no major dislikes. What business problems are you solving with the product? What benefits have you realized? Finding an affordable and easy way to schedule employees. It is beneficial for approving time off requests, scheduling in ...
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Anonymous
12/07/17
Schedule and Timetracking
What do you like best? I like that the app helps digitalize schedule and that it also has a time tracking feature. What do you dislike? I dislike some minor scheduling feature however the team is very responsive. Recommendations to others considering the product Patience and flexibility. Also WIW is not HIPPA compliant. What business problems are you solving with the product? What benefits have you realized? Scheduling, team management, time tracking
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Anonymous
11/28/17
Easy and intuitive
What do you like best? The central placement of the next shift tile; the pop-up that requires shift acknowledgement; easy time-off-request system What do you dislike? It would be great to have a "not preferred" option in addition to the "preferred" and "unavailable." What business problems are you solving with the product? What benefits have you realized? It manages my shifts in a super easy format!
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Anonymous
11/24/17
Pretty useful app
What do you like best? Clock in and out via phone instead of a computer. Also, the employee messaging to chat without having to exchange numbers. What do you dislike? App has some difficulty recognizing that employees are at the correct clock in location. What business problems are you solving with the product? What benefits have you realized? Employees are more accountable for time on time cards. Sending work schedules and notifications to the team is easy.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].