When I Work Reviews in June 2026: User Ratings, Pros & Cons

When I Work rocks - we're so glad we found it.

What do you like best? It's just a really clean, well-designed, and multifunctional employee tracking software that has saved our HR department so much time. What do you dislike? I wish there was an expense tracking integration or feature... maybe next up? Recommendations to others considering the product If you need expense tracking, you might want to find an alternate solution. What business problems are you solving with the product? What benefits have you realized? With three ...

Good in keeping track of schedule

What do you like best? Being able to see my schedule on my phone is very helpful. I wish switching shifts was a little smoother of a process, but that might just be my companies integration of the system. It is very helpful to be able to see who is working with you at a certain location, and to be prepared to show up to work with the work reminders. What do you dislike? Again I am not sure if it is just how my company uses the system, but the count of total hours for the week includes ...

Physical Therapy Office

What do you like best? I like the ability to easily switch shifts and see who's available. What do you dislike? I dislike waiting for the manager to approve and not knowing if I'm working or not. Recommendations to others considering the product Make sure you relay to your boss if he or she can approve or reject a shift change because the app itself does't tell you if someone else has been approved for the shift and you aren't picked. I love the ease of the availability option too- ...

One year using WIW. Just renewed my yearly subscription!

What do you like best? This is a strong, user-friendly web and app-based product. What do you dislike? I dislike that clock in and out by employees require an additional subscription. Recommendations to others considering the product If you need a lot of customer support to implement a new product, this is not for you. What business problems are you solving with the product? What benefits have you realized? We supervise just about 50 employees working in various locations 7 ...

Easy to use, able to communicate with other staff

What do you like best? I like that it is available as a mobile and desktop app. It is easy to use with a simple design. I like the ability to message other staff through the app, and that you can view other staff's contact info within the app. It is clear how to request days off, enter availability, and request changes to your schedule. I liked the notifications for schedule postings, open shifts, messages, etc. I also liked how you could see who else was working with you. What do you ...

When I work review

What do you like best? I like that it is so easy to see my shifts and to ask off! What do you dislike? The acknowledge all feature is a little tedious What business problems are you solving with the product? What benefits have you realized? It's solved confusing time off requests and makes it easy to access a schedule anytime

WhenIWork Review

What do you like best? I like pulling up the scheduler and seeing when all my staff is working What do you dislike? It's a multiple step process to add shifts for my team to pick up and can be a bit slow and tedious What business problems are you solving with the product? What benefits have you realized? It lets me look at my staff's schedule and hours

Easy formality

What do you like best? Love how it can sink to my iPhone calendar What do you dislike? The app itself sometimes can be difficult to maneuver What business problems are you solving with the product? What benefits have you realized? Employee scheduling

Just getting started with when I work.

What do you like best? It is nice that I can customize each job and location by color to make it easier to see what I need as a 'manager'. What do you dislike? It seems like once every employee is in the system then it should be a little easier. We are still trying to get everyone in to set it up. Seems a little too busy for some of the employees who are used to a simple schedule sheet. What business problems are you solving with the product? What benefits have you realized? ...

An easy experience for both management and employees

What do you like best? The app allows you to communicate schedule requests and the post made schedules for all to see. I most like that it allows you to see employees availibility once they have entered it in the app. What do you dislike? The app uses a lot of data currently so I have to be sure to keep it on wifi only. What business problems are you solving with the product? What benefits have you realized? It solved the issue of schedule requests, before they were really ...