9.4
SpotScore
When I Work Reviews in September 2026: User Ratings, Pros & Cons
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When I Work Reviews & Ratings
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Spotsaas Editor’s POV
When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more
When I Work pros and cons
User-friendly interface makes scheduling and navigation easy for both employers and employees.
Mobile app lets users manage schedules, swap shifts, and receive notifications on the go.
Saves time on team scheduling and shift management compared to spreadsheets.
Staff can independently manage shift requests, time off, and unavailability, reducing employer workload.
Mobile app lacks some critical functionalities available in the desktop version.
Setting up complex organizations with multiple departments or job functions requires extra effort.
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Showing 321-330 out of 360
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Anonymous
12/21/17
When I Work is great for work schedules
What do you like best? The app makes it easy to check my work shifts as well clock-in What do you dislike? The app interface is not formatted very visually friendly What business problems are you solving with the product? What benefits have you realized? Requesting time off and keeping track of your schedule are made very simple by this program
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Anonymous
12/21/17
Work scheduling made easy
What do you like best? Online convenience/ mobile app/ able to see past and current timesheets What do you dislike? Difficult to set availability / Change availability What business problems are you solving with the product? What benefits have you realized? Shift management is easier / adequate staffing is made easier
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Anonymous
12/18/17
Love using with my student workers
What do you like best? So easy to use and easy for my staff to enter time off requests, drop shifts and swap shifts with other employees What do you dislike? I would I could set someones availability and block drop/ swap shifts when that person has met their max hours allowed. Recommendations to others considering the product Use it! It’s quite awesome! What business problems are you solving with the product? What benefits have you realized? Scheduling. I have college students ...
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Anonymous
12/18/17
Easy to Use, Lots of Features
What do you like best? I liked the ease of operation. It’s very user friendly and visually pleasing. What do you dislike? Only that I don’t feel like we took full advantage of all the application has to offer. Recommendations to others considering the product It’s absolutely best for people with jobs that involve a lot of on location/in the field work. What business problems are you solving with the product? What benefits have you realized? The location feature was a life ...
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S
Santiago
12/14/17
Nice scheduling app
PROS & CONS What are the best aspects of this product? I like the fact that When I Work is easy to use and makes it simple to access my work schedule any time. You can easily input work availability and adjust it as needed. Our company does not use the communication feature but I would like to see its capabilities and check if it can resolve a few communication issues. What aspects are problematic or could work better? I have no complaints about the app. The swap feature looks great ...
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Anonymous
12/12/17
Free Online Scheduler --
What do you like best? I love the flexibility and ease of use. It is accessible online and via mobile app which makes it very convenient. You can upload your availabiliy as well as swap and give up shifts. What do you dislike? At the moment I have no major dislikes. What business problems are you solving with the product? What benefits have you realized? Finding an affordable and easy way to schedule employees. It is beneficial for approving time off requests, scheduling in ...
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Anonymous
12/12/17
Using When I Work for Multiple Jobs at Once
What do you like best? The specificity in which you can set availability and preferred hours to work, the time-off feature, the clock in feature. What do you dislike? The more recent interface/layout updates, and the availability feature has been made harder to use and less straightforward What business problems are you solving with the product? What benefits have you realized? Solving availability and time-off problems, as well as managing conflicting availability between my two jobs.
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Anonymous
12/07/17
Schedule and Timetracking
What do you like best? I like that the app helps digitalize schedule and that it also has a time tracking feature. What do you dislike? I dislike some minor scheduling feature however the team is very responsive. Recommendations to others considering the product Patience and flexibility. Also WIW is not HIPPA compliant. What business problems are you solving with the product? What benefits have you realized? Scheduling, team management, time tracking
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Anonymous
11/28/17
Easy and intuitive
What do you like best? The central placement of the next shift tile; the pop-up that requires shift acknowledgement; easy time-off-request system What do you dislike? It would be great to have a "not preferred" option in addition to the "preferred" and "unavailable." What business problems are you solving with the product? What benefits have you realized? It manages my shifts in a super easy format!
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Anonymous
11/24/17
Pretty useful app
What do you like best? Clock in and out via phone instead of a computer. Also, the employee messaging to chat without having to exchange numbers. What do you dislike? App has some difficulty recognizing that employees are at the correct clock in location. What business problems are you solving with the product? What benefits have you realized? Employees are more accountable for time on time cards. Sending work schedules and notifications to the team is easy.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].