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9.4

Spot Score

When I Work - Time Tracking Software

When I Work Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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When I Work Reviews & Ratings

4.5

Very Good

Based on 308 ratings & 350 reviews

Rating Distribution

Excellent

(249)

Very Good

(68)

Good

(26)

Poor

(4)

Terible

(3)

Expert's Review

When I Work is a highly regarded scheduling and time management tool that offers a seamless, user-friendly experience for both employers and employees. Its intuitive design and robust mobile app are standout features that make scheduling, shift management, and employee communication effortless. With the ability to schedule large teams, copy existing templates, ...Read more

When I Work pros and cons

  • Highly user-friendly with an intuitive interface, making scheduling and navigation easy for both employers and employees.

  • Excellent mobile app functionality, allowing users to manage schedules, swap shifts, and receive notifications on the go.

  • Streamlines team scheduling and shift management, significantly saving time compared to traditional tools like spreadsheets.

  • Enables staff to independently manage shift requests, time off, and unavailability, enhancing accountability and reducing employer workload.

  • The mobile app lacks some critical functionalities compared to the desktop version, limiting advanced use on the go.

  • Challenges with setting up complex organizations (e.g., multiple departments or job functions) may require additional effort.

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Showing 21-30 out of 350

SC

Stephen C

11/01/21

5 out of 5

"Great System"

What do you like best about When I Work? Flexibility, it's easy to learn, easy to train people on, mobile and browser friendly options allow all staff to have access and get notifications in multiple places at any given time. You can also clone week to week which makes posting next week's schedule super easy. From a payroll/attendance perspective, it's also been a very easy process to keep the team getting paid for the correct times.

SC

Stephen C

11/01/21

5 out of 5

"Great System"

What do you like best about When I Work? Flexibility, it's easy to learn, easy to train people on, mobile and browser friendly options allow all staff to have access and get notifications in multiple places at any given time. You can also clone week to week which makes posting next week's schedule super easy. From a payroll/attendance perspective, it's also been a very easy process to keep the team getting paid for the correct times.

RT

Ray T

10/21/21

5 out of 5

"Fast and Easy to Manage My Remote Team"

What do you like best about When I Work? I can easily set and schedule my team that is 100% remote and all over the nation. Once I have my schedule set, When I Work converts to their timezone. My teams know precisely when they start and end their shifts.

RT

Ray T

10/21/21

5 out of 5

"Fast and Easy to Manage My Remote Team"

What do you like best about When I Work? I can easily set and schedule my team that is 100% remote and all over the nation. Once I have my schedule set, When I Work converts to their timezone. My teams know precisely when they start and end their shifts.

AU

Anonymous User

10/19/21

5 out of 5

"If your wanting something quick and easy to use"

What do you like best about When I Work? This program is so easy to use, very user-friendly for everyone! I love the layout of the program. What do you dislike about When I Work?

AU

Anonymous User

10/19/21

5 out of 5

"If your wanting something quick and easy to use"

What do you like best about When I Work? This program is so easy to use, very user-friendly for everyone! I love the layout of the program. What do you dislike about When I Work?

AU

Anonymous User

10/15/21

5 out of 5

"Hours saved!"

What do you like best about When I Work? The employees' ability to swap shifts, drop shifts, and pick up new shifts! What do you dislike about When I Work?

AU

Anonymous User

10/15/21

5 out of 5

"Hours saved!"

What do you like best about When I Work? The employees' ability to swap shifts, drop shifts, and pick up new shifts! What do you dislike about When I Work?

J

Jared

09/29/21

5 out of 5

Efficient scheduling application

PROS: The app is easy to use and I think the visual design is attractive and appealing to the eyes. CONS: I use When I Work software to assign multiple shifts to my employees every day. It is a tiring task but it allows them to know easily about their lunch break. The app show should lunch breaks more clearly.

J

Jared

09/29/21

5 out of 5

Efficient scheduling application

PROS: The app is easy to use and I think the visual design is attractive and appealing to the eyes. CONS: I use When I Work software to assign multiple shifts to my employees every day. It is a tiring task but it allows them to know easily about their lunch break. The app show should lunch breaks more clearly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].